Eckoh :: Careers

Why Work for Eckoh?

Simple - it's a great place to work! People love working at Eckoh and over the years this has helped us attract energetic and creative individuals who want to be part of our unique success story.

We strive to attract hard working and reliable individuals into our family at every opportunity. Once an individual becomes an Eckoh employee, they almost always stay an Eckoh employee. That's a fact we're very proud of.

See below for our Current Job Openings

people.jpg

Operations Assistant

Based in: Hemel Hempstead

Department: Contact Centre

Reporting to: Contact Centre Manager

An exciting opportunity has arisen for an Operations Assistant within our Contact Centre. As part of this exciting, growing team, you will supervise the day to day operation of the Contact Centre, ensuring all SLA’s and KPI’s are met using real time analysis. You will also have responsibility for daily administration and managing escalated customer cases.

Read more

2nd Line Support & Integration Specialist

Based in: Hemel Hempstead

Department: IT

Read more

IT Desktop Support

Based in: Hemel Hempstead

We are looking for an enthusiastic individual who has a good basic IT knowledge covering Windows PCs, Installations, User account management, and most importantly supporting a range of users with their differing demands both here in the UK and in the US.

Read more

Reporting Analyst

Based in: Hemel Hempstead

Are you good with databases and spreadsheets? Do you have some experience in reporting but would like the opportunity to learn more? We have an excellent opportunity for the right candidate to use their talents to help improve our reporting and analysis capability and expand their skills into Data Warehousing and Business Intelligence.

Read more

Operations Manager

Based in: Omaha, Nebraska, United States

Reporting to: Vice President, Head of North American Operations

We are looking for an individual to fulfill the role of Operations Manager (OM) North America. The OM serves both as support and manager, reporting and serving as chief aid and advisor to the Vice President head of North America Operations. The person in this role will drive operational/organisational effectiveness within the team. The individual will have responsibility for the administration of the Omaha site(s) and staff, and will be responsible as the site lead for Eckoh, Inc. when the VP head is unavailable.

Read more

Customer Service Advisers

Based in: Hemel Hempstead

Department: Contact Centre

Salary: Over 18's: £7.00 per hour Under 18's: £6.50 per hour Part time, flexible hours (must include weekends)

Reporting to: Contact Centre Manager

We are seeking passionate and enthusiastic Customer Service Advisers to join our exceptional customer focused service team. Hours available: Monday to Sunday, between 8 and 20 hours per week. Shift patterns (9am-2pm, 1pm -6pm; and 5pm–10pm)

Read more