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Careers
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We work in an award winning, colorful, dynamic and collaborative environment where you will find flexibility and excellent opportunities for career growth.
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Software Quality Assurance Analyst
The Role:
We are looking for a Software QA Analyst to join our Implementations team, ensuring customer solutions are configured correctly, perform reliably and meet expectations before go‑live. Working across bespoke Secure Payments, Conversational AI and IVR implementations, you will test configurations, integrations and end‑to‑end customer journeys. Collaborating with implementation engineers, project managers and customers, you will identify issues early and help deliver high‑quality deployments, while developing your QA skills within a supportive, quality‑focused team.Location:
United Kingdom - Technical
Salary:
£32,000-35,000/Year
Position type:
Permanent - Full time
Project Manager
The Role:
We are seeking an experienced Project Manager to lead multiple concurrent migration projects, owning delivery from planning through cutover and handover. Working with clients, partners and global Agile teams, you will manage risk, governance, dependencies and stakeholder engagement, ensuring seamless migrations, strong commercial control and successful outcomes across a complex, fast‑paced programme.Location:
United Kingdom - Technical
Salary:
£65,000/Year
Position type:
Temp to perm
BI Reporting Analyst
The Role:
Eckoh is hiring a BI Reporting Analyst to own the Tableau reporting and dashboard experience that supports clients and internal stakeholders across its customer engagement security platform. You will design, build and maintain high‑quality, performant dashboards, collaborate with Data Engineering and Data Quality teams, and lead the migration of legacy reporting into Tableau. This hands‑on role is ideal for someone passionate about delivering trusted, accurate insights that drive real business value.Location:
United Kingdom - Technical
Salary:
£55,000/Year
Position type:
Permanent - Full time
Principal Data Engineer
The Role:
Eckoh is transforming its data capabilities with a Databricks and AWS-powered platform supporting real‑time dashboards, operational reporting, AI initiatives and compliance across multiple regions. As Principal Data Engineer, you will shape architecture, set engineering standards and lead delivery of complex platform components. Working alongside internal teams and delivery partners, you will guide technical direction, build scalable data pipelines and products, and ensure the platform is robust, maintainable and ready for long‑term ownership and growth.Location:
United Kingdom - Technical
Salary:
£75,000/Year
Position type:
Permanent - Full time
Senior Software Engineer (Fullstack)
The Role:
We are looking for a Senior Full Stack Software Engineer to design, build and operate secure, cloud‑native products across our platform. This hands‑on role suits an engineer who takes ownership, drives work from concept through production, and makes sound technical decisions independently. Working within a Scrum team alongside Product, QA, DevOps and Architecture, you will leverage modern AI engineering tools to deliver scalable, high‑quality solutions that meet both customer and regulatory requirements.Location:
Remote - Technical
Salary:
£70,000/Year
Position type:
Temp to perm
Channel Development Executive
The Role:
To support continued growth across North America, we are seeking a commercially driven Channel Development Executive to generate new business through Eckoh’s partner ecosystem. You will develop and strengthen partner relationships, identify opportunities for Secure Payments, Conversational AI and Customer Engagement Security solutions, and create qualified enterprise introductions for the sales team. Working closely with North American sales, you will drive partner-sourced pipeline, influence revenue growth and expand Eckoh’s channel success.Location:
North America - Sales
Salary:
$130,000/Year
Position type:
Permanent - Full time
Solutions Architect
The Role:
To support continued growth across North America, we are seeking an experienced, commercially minded Solutions Architect to join our presales team. Working closely with sales, you will lead the technical presales lifecycle for Conversational AI and Customer Engagement Security solutions, from discovery and solution design through demonstrations, validation and handover. You will translate complex contact centre and AI requirements into practical, value-driven solutions, engaging confidently with both technical and business stakeholders.Location:
North America - Technical
Salary:
$150,000/Year
Position type:
Permanent - Full time
Software Engineer
The Role:
We are seeking a motivated and enthusiastic Software Engineer to help develop innovative customer solutions while continuing to build a successful career in technology. Working closely with talented engineers across the organisation, you will contribute to high‑quality software, take ownership of your work, and collaborate on technical challenges and decision‑making. This role offers the opportunity to grow your skills, share knowledge, and make a meaningful impact within a supportive, innovation‑driven environment.Location:
United Kingdom - Technical
Salary:
£40,000/Year
Position type:
Permanent - Full time
Strategic Account Executive
The Role:
To support continued growth across the US healthcare market, we are seeking an experienced, commercially driven Strategic Account Executive to expand Eckoh’s presence with Healthcare Payers and Providers. This new‑business role focuses on developing enterprise relationships, building pipeline and securing high‑value opportunities across Secure Payments, Conversational AI and Customer Engagement Security solutions. Leveraging deep healthcare expertise and industry relationships, you will identify strategic opportunities, navigate complex sales cycles and drive new customer acquisition and revenue growth.Location:
North America - Sales
Salary:
$150,000/Year
Position type:
Permanent - Full time
Sales Operations Manager
The Role:
As Eckoh continues to grow, the Sales Operations Manager will play a key role in supporting sales leadership through performance reporting, forecasting, operational planning and commercial governance. This business‑facing role owns the processes, metrics and operating rhythm of the sales organisation, including quota and territory management, commission cycles and forecasting. Working closely with Salesforce and BI teams, you will define requirements, drive operational excellence and ensure accurate, actionable insights that support business performance and revenue growth.Location:
United Kingdom - Sales
Salary:
£75,000/Year
Position type:
Permanent - Full time
Software Engineering Team Lead
The Role:
We are looking for an Engineering Team Lead to lead the team behind Eckoh’s Engagement Security products and digital payment capabilities, operating within a PCI DSS Level 1 environment. This player‑coach role combines people leadership with hands‑on engineering, taking ownership of team performance, technical standards and delivery quality. You will lead by example through coding, design and production support, ensuring best practices, accountability and sustainable delivery across a high‑volume, business‑critical platform.Location:
United Kingdom - Technical
Salary:
£75,000/Year
Position type:
Permanent - Full time
Senior Voice Platform Engineer
The Role:
We are looking for a Senior Voice Platform Engineer to join the team behind Eckoh’s Secure Voice platform, including Secure Voice Cloud, the Secure Voice Appliance and the Voice Engine. You will work within a small, senior team building and operating high‑volume, PCI‑compliant voice services that support secure payments and real‑time customer interactions. This role offers significant ownership across complex challenges spanning real‑time media, carrier telephony, cloud‑native services, payment security and emerging AI‑driven voice technologies.Location:
United Kingdom - Technical
Salary:
£75,000/Year
Position type:
Permanent - Full time
LINUX LAMP Stack Systems Administrator
The Role:
This is an exciting opportunity to work alongside Eckoh’s technical team as the primary owner of the health and continuity of our on‑premises and hosted LAMP stack systems. This hands‑on contract role focuses on the day‑to‑day operation of legacy Linux infrastructure, ensuring stability, availability and security. You will be expected to make an immediate impact, operate independently with minimal supervision, and maintain critical services while the wider team focuses on cloud modernisation.Location:
United Kingdom - Technical
Salary:
£320-£360/Day
Position type:
Fixed term contract
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