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    Since 1997

    We've transformed customer engagement

    Whether it’s our own contact centre, the Self-Service or Omnichannel offerings or the simplicity of our Secure Payment solutions, we’ve always kept our customers’ needs in sight to deliver truly effective solutions. 

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We’re a people business and we’ve created a working environment that is unique.

Culturally, you'll find us to be personable, passionate and enthusiastic, even a little bit nerdy. We're creative, flexible and innovative too — always looking for a better solution. You'll also find us to be refreshingly open, helpful and realistic so, we only promise what we can deliver.

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In both the UK...

& the US.

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We're award winning

We frequently win, or are finalists, in many industry awards for our people, business, project delivery, solutions and innovation.

We also performed the world’s first secure payment using Apple Pay over the telephone and taking the world’s first secure PCI DSS compliant payment within a Web Chat session. We are proud that such awards recognise not only our success, but the success we have brought for our customers, our business and our people.