3 Apr 2023 (4 minute read)

Why so-called ‘pause and resume’ systems are not PCI DSS compliant

We know from talking to potential clients that a large number of organizations are still using so called...

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3 Mar 2023 (4 minute read)

How to make your call recordings PCI DSS compliant

In this blog we focus on the specific issue of taking card payments over the phone and the compliance...

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10 Feb 2023 (3 minute read)

Why PCI DSS v4.0 Demands a New Mindset from Merchants

What does PCI DSS v4.0 have to do with a gym membership? As the new payment security standard’s deadline...

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Contact Center PCI DSS Compliance Engagement

10 Feb 2023 (3 minute read)

Support your revenue cycle by embracing secure payment technologies

The healthcare industry is racing to modernize technology in order to create efficiencies in interoperability...

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Contact Center PCI DSS Compliance

19 Jan 2023 (2 minute read)

Go beyond compliance with a holistic approach to data security

Healthcare organizations are target-rich environments for cybercriminal activities. Taking a holistic...

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3 Jan 2023 (3 minute read)

10 Common Cyber Security Myths

The start of the new year is a good opportunity to review your cyber security protocols and dispel some of...

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Contact Center PCI DSS Compliance

14 Sep 2022 (4 minute read)

Cybersecurity Month: How secure is your contact center?

Cybersecurity Month 2022 aims to help consumers develop a basic understanding of how to stay secure online —...

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31 Aug 2022 (2 minute read)

What is DTMF masking and how can it help you ensure PCI DSS compliance in your contact center?

This blog explains how DTMF masking (also known as DTMF suppression or DTMF clamping) works and how a secure...

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Contact Center

18 Apr 2022 (3 minute read)

What is PCI DSS v4.0?

Over the next several months, the security experts at Eckoh will be diving into the new Payment Card Industry...

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