O2

For seven consecutive years, O2 has been named 'Number 1 Network for Customer Service Satisfaction' by Ofcom

RCI Financial Services

RCI Financial Services Ltd provides financial solutions to Renault and Nissan customers of new and used cars

Foreign Exchange Business

A company, with two contact centers, providing foreign exchange services, prepaid credit cards, and international payments

Major UK DIY Retailer

The UK's largest multi-channel supplier of trade tools, workwear, plumbing, and electrical essentials

Laya Healthcare

Laya Healthcare is Ireland's largest private health insurer with over 500k members and 90m customers.

Premier Inn

Premier Inn is the UK's largest hotel chain with 785 hotels offering 72,000 rooms in city centers, suburbs and airports

Flogas

CallGuard and Pay-by-Link enable round-the-clock secure payments

Power NI

Northern Ireland's largest electricity provider, they are part of the Viridian Group and currently supply homes, farms and businesses

Transport For London

Transport for London (TfL) was created in 2000 and is the integrated body responsible for the London's transport system

Yodel

Yodel is a parcel delivery and collection service brand as well as one of the largest couriers in the UK

Case studies