Case studies

Kingfisher

Kingfisher’s Strategic Payment Security Journey with Eckoh: A Decade of Partnership and Innovation

Kingfisher partnered with Eckoh to secure payments across B&Q and Screwfix contact centers. Over the past 10 years, Eckoh has helped maintain PCI compliance, support major transitions, and align payment security with business goals, without disrupting customer experience.

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Banner Health

Securing payments and lowering risk using CallGuard

Eckoh enables Banner Health to secure payments across multiple payment applications and environments plus removes the need for encrypted payment devices in the home workplace.

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Major US utility company

Securing card data during live chat payments using ChatGuard

Eckoh enables a major US utility company to offer its customers secure payment options via online chat and other digital channels

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Tenpin

Full contact center services for a leading bowling chain since 2011.

Provision of secure contact center bookings, payments and inquiries.

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Government Management Services Organization

Creating a secure payment environment for remote agents

Enabling secure remote payment processing with CallGuard.

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ComOps and Eckoh Partnership

Delivering secure and flexible solutions with a commitment to unparalleled customer satisfaction

Eckoh's solutions significantly reduce PCI risk and improve customer engagement.

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Multinational Warehouse Club

Protecting valued members

Eckoh secures payment data for valued members of a warehouse club.

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Non-Profit and Charitable Organization

Securing donor payments for a great cause

Eckoh elevates the donor experience for a well-known non-profit.

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Healthcare Business Services

Elevating the payment journey for healthcare providers

Leveraging Eckoh’s flexible payment solutions to enhance the patient experience.

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US-based Global Agribusiness Cooperative

Ensuring secure payment solutions and data security within the contact center of a global agribusiness cooperative

A global agribusiness cooperative partners with Eckoh for secure payment solutions

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