3 minute

Revolutionizing digital payments: How Eckoh enables payment via digital wallets

Discover how Eckoh integrates digital wallets like Apple Pay and Google Pay to revolutionize secure, seamless...

Read more

4 minute

Is Pause and Resume Dead? Yes, it never was the solution to meeting PCI DSS requirements!

PCI DSS V4.0.1 extends further the requirements for securing card payments during storage, processing and...

Read more

2 minute

Pause-and-resume of call recordings is obsolete: Exploring PCI DSS 4.0.1 and its impact on data security practices

The recently updated PCI DSS v4.0.1, effective from December 2024, introduces new guidance that could...

Read more

3 minute

Why you should deploy CallGuard throughout your entire contact center

Even if only a small number of agents take payments

Read more

5 minute

The untapped business value of PCI DSS compliance

Why businesses should view it as an opportunity rather than simply a cost

Read more

3 minute

The importance of healthcare payment systems being fully descoped from PCI DSS

Find out why partial solutions leave you exposed.

Read more

3 minute

Managing remote agents in the PCI DSS 4.0 era

Is your payment security strong for contact center agents who work from home? The new PCI DSS 4.0 standard...

Read more

3 minute

What consumers need to hear most in Cybersecurity Awareness Month

October has arrived and we’ve entered Cybersecurity Awareness Month – which is beating the drum for greater...

Read more

4 minute

Hitting home – what contact center agents really think about WFH

The contact center industry has arguably embraced the shift to working from home more than any other sector....

Read more