Secure Call Recording Revolution: Unveiling Hidden Insights
12 Jun 2023
Discover the power of Secure Call Recording: enhance security, gain actionable insights and optimize your contact center operations.
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Beware of the PCI DSS v4.0 Rabbit Hole
5 Jun 2023
The incoming PCI DSS 4.0 security standard could find many merchants tumbling down a compliance rabbit hole. But there’s still time for brands to adjust their security strategy and stay on their feet.
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Imagine the future of hybrid working for contact centers
11 Apr 2023
Hybrid working is here to stay for contact centers — but how can you best keep customer data safe when so much of your engagement is now happening behind closed doors? It’s an issue that needs urgent attention.
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Support your revenue cycle by embracing secure payment technologies
10 Feb 2023
The healthcare industry is racing to modernize technology in order to create efficiencies in interoperability and increase access.
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Go beyond compliance with a holistic approach to data security
19 Jan 2023
Healthcare organizations are target-rich environments for cybercriminal activities. Taking a holistic approach to data security can help ensure your patients' sensitive data is secure during every step of their journey.
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Cybersecurity Month: How secure is your contact center?
15 Sep 2022
Cybersecurity Month 2022 aims to help consumers develop a basic understanding of how to stay secure online — but companies also need to secure their customers' data, because contact centers can have dark corners where fraud festers.
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Is Pause-and-Resume Effective as a PCI Compliance Strategy?
21 Oct 2021
No it isn't, but good news! There's a better way.
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Why payment data in the cloud means risk as well as complexity
30 Jun 2021
When considering migrating to the cloud, is the security and compliance around data getting enough attention?
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Shifting from six to eight-digit BINS
21 Jun 2021
The forthcoming BIN range changes - your questions answered
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9 things that bug you about PCI DSS compliance
19 Jun 2020
Compliance with the Payment Card Industry Data Security Standard (PCI DSS) helps companies to demonstrate they can process card payments securely and reduce card fraud.
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