PCI DSS: What's the cost of doing nothing?
11 Apr 2018
Most of us hate petty rules and red tape, and if there's no penalty for non-compliance we tend to turn a blind eye. But is PCI DSS something that merchants can ignore or does neglect come at a devastating price?
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Top 10 facts about PCI DSS Compliance that you need to know
26 Sep 2017
What do you need to prove you can handle card payments securely - a black belt, a Michelin star, or maybe even the Nobel prize for security? The correct answer is PCI DSS. But what does this security standard really mean?
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The importance of secure payments in the utility sector
8 Aug 2017
Utility companies in the US experienced 40% more data breaches in 2016 than in 2015 [1]. With the ever increasing sophistication of hackers it's becoming even more critical to ensure that your customers' personal and payment card data is protected.
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Retailers: Playing a high-risk game with customer trust?
2 May 2017
How would you feel if a trusted friend looked after your house for the weekend, only to leave the key under the doormat — and a passing thief ransacked your home? Unfortunately, there's a scenario playing out in the retail world that isn't so different.
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Secure Payments Is a Breakthrough Moment for Web Chat
8 Feb 2017
The advance of Live Chat as a customer contact channel seems unstoppable — and now it's just stepped up a gear with news that agents can take secure payments during sessions for the first time.
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The PCI DSS compliance checklist for contact centers
16 Jan 2016
Suppose your contact center handles customer transactions and sensitive card data. In that case, the Payment Card Industry Data Security Standard (PCI DSS) is most likely something you've heard of, but how prepared are you?
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