Skip to content

Case studies

See how Eckoh’s solutions deliver value to organisations across industries.

Filter by:
Kingfisher’s Strategic Payment Security Journey with Eckoh: A Decade of Partnership and Innovation
Featured Case Study

Kingfisher’s Strategic Payment Security Journey with Eckoh: A Decade of Partnership and Innovation

Retail & Hospitality
70,000
12.9 billion
Kingfisher partnered with Eckoh to secure payments across B&Q and Screwfix contact centers. Over the past 10 years, Eckoh has helped maintain PCI compliance, support major transitions, and align payment security with business goals, without disrupting customer experience.
Read the case study
Innovating a Secure Payment Solution for Complex Cloud Environments

Telecoms & Media
840 million
1,000
Read the case study
Large US Health Insurance Provider Protects Member Payments With Eckoh

Healthcare
5,000
Read the case study
Large UK Healthcare provider standardizes payments with Eckoh

Healthcare
Read the case study
Lebara Delivers Multilingual Self-Service Payments With Eckoh

Telecoms & Media
440 million
800
Read the case study
Securing payments and lowering risk using CallGuard

Healthcare
14.1 billion total revenue 2023
55,000
Read the case study
Securing card data during live chat payments using ChatGuard

Energy & Utilities
10 billion+
2,000
Read the case study
Full contact center services for a leading bowling chain since 2011.

Retail & Hospitality
130.5 million
2,100
Read the case study
Creating a secure payment environment for remote agents

Public Sector
24.5 Million
500
Read the case study
Securing Payments for Members of a Major US Wholesale Club

Retail & Hospitality
246 billion
10,000
Read the case study
Delivering secure and flexible solutions with a commitment to unparalleled customer satisfaction

Retail & Hospitality
4.5 million
30
Read the case study
Securing donor payments for a great cause

Healthcare
674 million
8,300
Read the case study
Elevating the payment journey for healthcare providers

Healthcare
1.3B
10,000
Read the case study
PCI DSS compliant secure payment solution that descopes on-site and remote call center agents

Retail & Hospitality
90.2 billion
300,000
Read the case study
Achieving PCI DSS Compliance and enhancing customer security for one of the UK's largest event venues

Retail & Hospitality
34.7
260
Read the case study
User-friendly secure payment solutions for leading UK high street retailer

Healthcare
498 million
70,000
Read the case study
Self-service passenger information, journey planning and fare details

Public Sector
Read the case study
Self-Service improves O2’s customer engagement efficiency

Telecoms & Media
7.7 billion
16,000
Read the case study
Securing contact center payments has enabled the business to grow

Banking & Insurance
511.1
6,400
Read the case study
PCI DSS compliance, secure payments and a flexible, automated bookings system

Retail & Hospitality
2.92 billion
37,000
Read the case study
Payment security, efficiency and improved customer experience

Energy & Utilities
250 million
1,270
Read the case study
Mobile Apps give power to Northern Ireland customers with over 50 thousand downloads

Energy & Utilities
33.1m
1,500
Read the case study
Making traveling around London easy and effective with self-service solutions

Public Sector
4.3 billion
28,000
Read the case study
Helping allpay and their housing association clients take secure payments

Banking & Insurance
57.5 million
300
Read the case study
Fraudulent claims and the risk of fraud reduced for its 900k policyholders.

Banking & Insurance
2.46 billion
6,700
Read the case study
Eckoh self-service portal for account management and payments

Public Sector
2.42 billion
34,000
Read the case study
Choice of agent or automated secure payments for leading unified comms provider

Telecoms & Media
97.9 million
445
Read the case study
Automated payments offer a secure multi-channel service for Welsh Water users

Energy & Utilities
779 million
3,500
Read the case study
Automated payments generate 20% more customer payments than anticipated

Energy & Utilities
285.5 million
750
Read the case study
Delivering a secure patient experience to compliment the clinic’s reputable work with patients

Healthcare
19.8 billion
83,000
Read the case study
Securing customer payments for global cruise passengers

Transportation & Logistics
26.6 billion
101,000
Read the case study

Make payment security your competitive advantage

Discover how Eckoh turns security into revenue growth, customer trust, and market differentiation.

Let's Talk