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CallGuard

Minimising risk for phone, web, mobile, chat or app payments

CallGuard can remove all, or part, of your contact centre from the scope of the PCI DSS audit – simplifying your compliance burden and making it easier to stay compliant. It can also be delivered in different ways – to suit the way your business works.


Whether you choose fully Hosted, On-Demand or On-Site, they all work with any system so, no change is needed to existing networks or infrastructure. What’s more your agent stays in touch with your customer throughout the engagement.

How CallGuard is delivered

Fully Hosted

On-Demand

On-Site

Working with Eckoh

With Eckoh you’ll get not only the solution that is right for you but also one that can truly be implemented quickly and without integration or changes to your systems. Many promise this but few succeed. As it’s not tied to any providers you are free to change suppliers and PSPs to suit your business needs.

Securing payments doesn’t end here either. Through the Eckoh Experience Portal you can also access our other market-leading solutions so you can offer your customer the choice of paying securely within Web Chat, via Apple Pay, Google Pay, Paypal or Pay by Bank app over the phone or via an automated self-service platform so you can take payments at any time of day, or night.

See our Secure Payments Overview

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Get in touch today

Our Secure Payment solutions are part of the Eckoh Experience Portal. Get in touch today and find out how we can change your customer engagement for the better.

Talk to us today

How we helped allpay 


Eckoh was the only business to use its own technology in its own contact centre to process payments on behalf of its clients. This was a clear differentiator for us and we believe CallGuard will be a great answer to many of our clients’ PCI challenges. We’re extremely excited to share Eckoh’s technology and have had a very positive response.


Nick Peplow, Bill Payments Director, allpay


Read more about how we helped allpay


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Here's the benefits



  • Achieve and maintain PCI DSS compliance very minute of every day

  • Ease the burden of compliance for your organisation

  • Minimise the risk of fraud or impact of a data breach

  • Keep your customer and agent in contact throughout

  • No data is seen, heard, stored or recorded

  • As the data is not in your systems there is nothing there to steal.

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Get in touch today

Our Secure Payment solutions are part of the Eckoh Experience Portal. Get in touch and find out how we can change your customer engagement for the better.

Talk to us today