Payment Methods

Take payments through any channel with any payment method

From bank cards to app payments, offering customers their favourite way to pay through the channels they prefer will have a big impact on your sales and customer satisfaction.

  • Add multiple payment methods to phone, web, messaging, chat, chatbot or IVR
  • Give customers the best choice of payment options from card to eWallet
  • All solutions meet PCI DSS compliant standards
  • Offer customers the convenience and the security they expect

Add more payment methods today

Security however customers pay

Customers love a fast payment experience, which is why digital eWallet payments are growing in popularity.

We can help you offer a range of payment options through any of your contact channels. You can even take secure Apple Pay and Google Pay payments over the phone with a contact centre agent (unique and patented by Eckoh).

You can take the card, digital or bank transfer payments over the phone through and agent or IVR, or through Chat, Chatbot, eCommerce form, text, or social media messaging.

And the good news is, they're all PCI DSS compliant.

Every payment methods

Reduce basket abandonment

The average UK basket abandonment rate is 76%[1]. This costs your business and is often due to over complicated checkout processes.

Don’t put barriers in the way of your customers completing their transactions – offer them their preferred payment method and see the difference.

[1] Barilliance Complete List of Card Abandonment Statistics 2006 - 2020

Any way your customers want to pay

  • card payments

    All major payment cards

    Solutions work with all major credit and debit payment cards for maximum customer choice.

  • Digital payments

    Digital eWallet payments

    Quick and convenient payments methods - Apple Pay, Google Pay and PayPal.

  • Pay by Bank app

    Pay by Bank app

    Let customers pay using their chosen mobile banking app, it’s fast and simple.

Offer every payment channel

As well as all payment methods, offer customers the ability to pay in whichever channel they prefer - at any time. From phone, to IVR, to web, online, chat or chatbot.

How we helped the Regtransfers

We’re not payment security experts, which is why we turned to Eckoh. We’ve used competitor solutions in the past but found that these did not extend to alternative payment methods such as Apple Pay for Cardholder-Not-Present or Secure Payment in Chat. That’s why we made the decision to move to the CallGuard solution which seems to be the most future proof PCI DSS compliance solution for securing payments.
Case study