Partners

Eckoh partners with world-leading companies

We enjoy mutually-rewarding partnerships and business links with many leading names from the worlds of financial services, business, IT and telecommunications. If you'd like to join them, then we would love to hear from you. Call our team on 866-258-9297 to find out more.

contact Eckoh

 

Business Partners

4net

4net Technologies provide contact centre and telephony solutions that address today's business issues. 4net can design, implement and support technology solutions that meets your businesses objectives.

allpay

Leading supplier of payment services within the UK public and social housing sector, providing a range of payment channels to more UK local authorities and the majority of the UK's top housing associations.

Appsec Consulting

Appsec provide actionable solutions to help businesses navigate the complex security and compliance landscape, with a focus on helping them meet security and business goals.

AudioCodes

AudioCodes Ltd. designs, manufactures and sells advanced Voice over IP and converged VoIP and Data networking products and applications to Service Providers and Enterprises.

barclaycard

Barclaycard sits on the PCI Security Standards Council’s Board of Advisors. Their in-depth online payments expertise means that they can provide specialist support to organizations within key online sectors.

bt

BT leads the telecommunications market and employs the latest security technology; 3-D secure, Verisign certificates, encryption and firewall technology.

capita

Eckoh formed a strategic partnership with Capita Customer Management to provide a range of customer self-service solutions and Payment Card Industry Data Security Standards (PCI DSS) compliant payment services.

century-link

CenturyLink is a leading international data and communications provider, serving residential, business, governmental and wholesale customers.

Compliance3

Compliance 3 Helping businesses make the right decisions to support contact centre payments and personal data compliance whilst ensuring that all business requirements are met without compromising customer experience.

cyber-source

A leading provider of credit card processing for business, electronic payment and risk management solutions. Also provides solutions to enable electronic payment.

Elavon

Elavon provide powerful payment solutions for all payment types and processing environments, ensuring that businesses, whatever the size, remains well connected.

epic

EPIC Connections® is a global leader in contact centre consulting, outsourcing and managed services. The most recognized global brands use EPIC to improve their customers experience and deliver a positive ROI.

Five9

Five9’s next generation contact center software enables agents to be more effective on the phone so they can sell more and service better.

Gamma

Providing voice, data and mobile services for the business market through a large network of channel partners and direct clients

Genesys

Genesys combines the best of technology and human ingenuity to connect employee and customer conversations in any channel on premise and in the cloud

ingenico-group

Ingenico Payment Services is a leading provider of payment solutions, enabling banks and merchants to manage their payment activities across all sales channels.

Maintel

Founded in 1991, Maintel are experts in unified communications, contact centre solutions, workforce optimisation, local and wide area networking and security, mobile and voice services.

Nice inContact

NICE inContact offers a complete cloud contact centre solution to improve customer experience with a unified suite of omnichannel routing, workforce optimization, analytics, and voice as a service.

Olive

Olive works on a global scale to deliver simply brilliant customer experiences through a bespoke cloud managed service platform, inspiring people to work smarter and faster.

Oracle

Oracle is a market leader in developing and marketing database software, technology, cloud engineered systems and enterprise software products

PCI SSC

PCI SSC sets the security standard (PCI DSS) for merchants and service providers that store, process or transmit customer payment card data.

Ribbon

Ribbon delivers software solutions that secure and power many of the world’s leading service provider and enterprise communications environments.

Teleperformance Partner

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

the contact company

The Contact Company look to add value to all of their clients, working as trusted partners, to manage and develop their contact processes. They provide cost-effective, time-saving strategies and remove any unnecessary obstacles.

transversal

Transversal is the leading provider of cognitive knowledge solutions.

Unify

Delivering omnichannel cloud contact centre solutions and hosted telephony, to help transform customer experience and make significant savings.

verizon

Verizon Business is Eckoh's independent Quality Security Assessor and a global communications, IT, and security solutions partner to business and government with one of the world's most connected IP networks.

Webhelp

Webhelp offers intelligent, data-led customer service and contact centre services as part of its leading role in the field of business process outsourcing.

west

A global leader for delivering enterprise contact center transformation through voice and non-voice customer engagement solutions.

Technical Alliances

Dell

A US $56 billion organisation, it continues to strengthen its leadership position with innovative, world class products. Dell's range of high-end PowerEdge servers are at the heart of Eckoh's technology platform

Equinox

Equinix provides a high performance delivery platform to protect and connect the world’s information through its data centre, network interconnection and exchange services.

Nuance

Nuance, a world leading provider of speech and imaging solutions, are Eckoh's preferred supplier for the provision of speech recognition and text to speech engines.

SQL server

For over a decade Microsoft have provided Eckoh with comprehensive Data Warehousing solutions enabling us to handle the increasing volumes of data required to analyze caller behavior.

Vodafone

Vodafone Partner with businesses to embrace positive change through digital communications technologies, providing services globally, regionally and locally for mobile, fixed, unified communications, Internet of Things, cloud and security.

Worldpay

Worldpay specialises in payments processing technology platforms that enable merchants to accept a vast array of payment types, across multiple channels, anywhere in the world.