News

Latest news and announcements

PCI DSS Compliance

allpay and Eckoh celebrate the success of their syndicated PCI DSS payment solution

Tuesday, 09 April 2019 PCI DSS Compliance, Products & Partners

allpay and Eckoh celebrate the success of their syndicated PCI DSS payment solution
Eckoh and its partner, allpay, have been marking the success of another new syndicate member for its Call Masking secure payment solution – CallGuard.

Best Contact Center Solution Judges' Award goes to Eckoh's CallGuard

Friday, 24 May 2019 Awards & IP, PCI DSS Compliance

Best Contact Center Solution Judges' Award goes to Eckoh's CallGuard
Eckoh wins the Judges' Award for the Best Contact Center Solution at the annual Card Not Present (‘CNP’) Awards 2019.

De-scoping your contact center - what vendors won't tell you

Monday, 11 March 2019 PCI DSS Compliance

De-scoping your contact center - what vendors won't tell you
How many customer payment channels do you have today? Securing all of them to PCI DSS standards can sometimes prove tricky.

Eckoh celebrates four years of PCI DSS compliant speech payments with Premier Inn

Wednesday, 13 December 2017 PCI DSS Compliance

Eckoh celebrates four years of PCI DSS compliant speech payments with Premier Inn
Two thirds of contact with US contact centres is via the telephone, so adding speech-enabled interfaces remains a critical part of being able to offer all channels of engagement.

Eckoh Granted Patent for CallGuard Payments Technology

Friday, 23 September 2016 Awards & IP, PCI DSS Compliance

Eckoh Granted Patent for CallGuard Payments Technology
Effective from the 11th June 2014, Eckoh has been granted patent (No. 2478916) for the transaction security method and system that underpins its innovative CallGuard product.

Eckoh Granted US Patent for CallGuard Payment Technology

Wednesday, 11 November 2015 Awards & IP, PCI DSS Compliance

Eckoh Granted US Patent for CallGuard Payment Technology
Eckoh, a global provider of secure payment products and customer service solutions, today announces that it has been granted, effective from 3 November 2015, a US patent (No. US9178974) for the transaction security method and system that underpins its CallGuard product.

Eckoh insight to PCI SSC Protecting Telephone-Based Payment Card Data

Thursday, 29 November 2018 PCI DSS Compliance

Eckoh insight to PCI SSC Protecting Telephone-Based Payment Card Data
Cam Ross, Director of Payments Strategy at Eckoh welcomes the publication of this updated guidance document.

Eckoh Introduce PCI DSS Compliant Payments Via Web Chat

Wednesday, 08 February 2017 PCI DSS Compliance, Products & Partners

Eckoh Introduce PCI DSS Compliant Payments Via Web Chat
Eckoh becomes the world’s first Level 1 PCI DSS Service Provider to offer secure payment solutions across all card-not-present channels

Eckoh leads the way with eight years’ PCI DSS accreditation

Wednesday, 11 October 2017 PCI DSS Compliance

Eckoh leads the way with eight years’ PCI DSS accreditation
Eckoh plc is pleased to announce that they have once again received their Attestation of Compliance (AOC) to the PCI DSS version 3.2. This will be Eckoh’s eighth consecutive year as a Level One Service Provider, more than any other company in the same field. This renewal ensures that Eckoh remain one of the most consistent and long-standing companies on the Visa Europe list as a Merchant Agent.

Eckoh leads the way with nine years’ consecutive PCI DSS accreditation

Monday, 08 October 2018 Awards & IP, PCI DSS Compliance

Eckoh leads the way with nine years’ consecutive PCI DSS accreditation
Once again Eckoh receives its Attestation of Compliance (AOC) to the Payment Card Industry Data Security Standard (PCI DSS).

Eckoh Provides Hillarys with Secure Phone Payment Solution

Wednesday, 01 July 2015 PCI DSS Compliance, Wins-Renewals

Eckoh Provides Hillarys with Secure Phone Payment Solution
Secure payment solutions and multi-channel customer service provider Eckoh, has won a new three year contract to supply additional payment security for Hillarys, the UK’s leading supplier of made-to-measure windows dressings.

Eckoh showcases secure payment innovation at September’s PCI Community Meeting

Monday, 04 September 2017 PCI DSS Compliance

Eckoh showcases secure payment innovation at September’s PCI Community Meeting
Join Eckoh at the PCI North America Community Meeting

Eckoh Urges Businesses to Take Contact Center Customer Data Seriously

Monday, 30 January 2017 PCI DSS Compliance

Eckoh Urges Businesses to Take Contact Center Customer Data Seriously
Eckoh was appalled, but not surprised to hear of the recent leak of sensitive audio customer data in the US.

Eckoh Wins Its Largest Ever US Secure Payments Contract Worth $3.7m

Wednesday, 22 March 2017 PCI DSS Compliance, Wins-Renewals

Eckoh Wins Its Largest Ever US Secure Payments Contract Worth $3.7m
Latest contract win extends total US payment contract value this financial year to over $8m

International Secure Payment Contract Wins

Monday, 17 August 2015 PCI DSS Compliance, Wins-Renewals

International Secure Payment Contract Wins
Eckoh announces today a number of new contract wins for its secure payments products signed since the start of the new financial year.

Two new patents underpin Eckoh’s US revenue and deliver payment innovation

Thursday, 09 November 2017 Awards & IP, PCI DSS Compliance

Two new patents underpin Eckoh’s US revenue and deliver payment innovation
Eckoh has been notified by the US Patent and Trademark Office that it will be awarded two new patents for its unique secure payment solution – CallGuard, and its concept for improving security of phone payments.

Two New US Patents Awarded for Eckoh’s Secure Payment Innovation

Tuesday, 24 April 2018 Awards & IP, PCI DSS Compliance

Two New US Patents Awarded for Eckoh’s Secure Payment Innovation
Recognizing Eckoh’s reputation for innovation in secure payment technology, these new patents secure the intellectual property in the US payments solution portfolio

Tweets by @Eckoh

Eckoh (@Eckoh)

Eckoh (@Eckoh)

As a result of the revised Markets in Financial Instruments Directive (#MiFID II), anyone involved in giving advice that may lead to a trade or investment must record their calls and securely archive them for up to 5 years. Read more: bit.ly/2Wbikat #contactcentre
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Will your online sales nosedive when #PSD2 and #SCA hit home from September 14? The fears are real. But it's possible for merchants to prevent carts from getting abandoned — and even grow their business. bit.ly/2IQSkN0
Eckoh (@Eckoh)

Eckoh (@Eckoh)

When #Avaya announced they would be ending their support for their legacy systems, a lot of organizations felt like their investments in these products would go to waste, but with Eckoh, you can get first-rate third-party support. Read more: bit.ly/2VO3B9x #contactcentre