Some customers want the convenience of calling to make payments, check their accounts and access services, sometimes after hours. With Eckoh, you can give them a great experience, backed by robust PCI DSS security.

Behind the scenes, we handle card processing for you, removing your agents from the scope of security audits and preventing payment information from entering your environment — so there’s nothing to steal. Your brand is protected from the risk of card data theft, loss of customer trust and fines from regulators.

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Voice engagement and security

CallGuard

The most effective, cost-efficient product for securing phone payments. CallGuard reduces fraud risk, protects your customers' card data and helps your business become PCI DSS compliant.

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We focus on what is important to our clients and their customers

Maintain PCI DSS compliance for calls

Ensure agents can take payments without ever seeing or hearing customer details

Keep voice channels risk-free

Completely de-scope yourself from PCI DSS audits, including agents, systems and call recordings

Enable secure home-working for agents

Give remote team members the same robust security as they’d have in your contact center

Secure your phone payments

Enable your contact center agents to take fast and easy payments securely over the phone without compromising the customer experience, data security or PCI DSS compliance.

Product Call Guard

The best agent and customer experience
for securing card data

Ready to talk about our innovative voice solutions?

Find out how we can help you improve your contact center, in the cloud or through traditional setups.

Eckoh AS 171151510
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Please note, Eckoh is unlikely to be cost-effective if you have fewer than 50 agents in your contact center.

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