Data security in the cloud

There are many benefits to moving your contact center to the cloud, but the need to secure your customer's data remains - regardless of the cloud provider you use.

De-scope your cloud contact center from PCI DSS audit with solutions that seamlessly integrate with all cloud contact center platforms including Amazon Connect, Genesys and Microsoft Azure.

Amazon connect callguard cloud

The only multi-cloud provider for secure contact center payments

Amazon Connect
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We focus on what is important to our clients and their customers

Protect your migration, end-to-end, and avoid expensive, last-minute challenges

Sensitive customer personal and payment information never enters your systems, or any cloud environment

Reduce the burden of compliance with solutions that stay ahead of changing standards

Our solutions are tried and tested by our own contact center agents

Read more about the cloud

Cloud contact centers: Avoid a costly security headache

19 Oct 2023

Why do many organizations hit unexpected turbulence when moving their contact centers to the cloud? Here’s an insight into a stormy issue – and how to avoid it.

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Secure customer data in your cloud contact center


The most effective, cost-efficient product for securing phone payments. CallGuard reduces fraud risk, protects your customers' card data and helps your business become PCI DSS compliant.

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Payment IVR

Increase conversions 24x7 with secure IVR payments. Enable customers to make payments over the phone whenever they want, using self-service automation.

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Secure Call Recording

Secure Call Recording from Eckoh is a security-first way to capture customer conversations, transcribe them on-demand and then use AI-powered sentiment heatmaps to deliver business insights.

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