Is your contact center ready?

PCI DSS version 4.0 is fast approaching, bringing a significant shift in how organizations should approach and maintain securing customer payment data.

Catch up on our latest webinar with Jeremy King (Regional VP at the PCI Security Standards Council), we'll discuss how PCI DSS 4.0 will impact your contact center and what you need to do ahead of April 2024.

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Discover all the latest insights on PCI DSS 4.0

Does contact center compliance give you security?

2 Aug 2023

Will PCI DSS 4.0 compliance give your contact center robust security — creating a force field around sensitive information? At a time when data breaches can run into millions of dollars, it’s important to know the difference between compliance and security.

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Compliance vs Security: What's the difference?

24 Jul 2023

Contact center security and compliance are two important considerations for financial organizations operating call centers or other customer service centers.

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Understand the difference between compliance and security

Download our infographic to understand the difference between compliance and security, and how to address both to maximize security in your contact center.

Compliance vs Security Infographic Snippet

Download your guide to PCI DSS

Learn the latest on the Payment Card Industry Data Security Standard.

PCI DSS Reference Guide Mock Up2

Read about how we've helped clients achieve PCI DSS compliance

Direct Marketing Organization

Innovating a secure payment solution for complex cloud environments

Eckoh delivers innovative CallGuard solution to secure agent-assisted payments in the cloud.

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Health Insurer Florida

Securing payment and improving customer satisfaction for health insurer

Leading health insurer with 8 million members in Florida.

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For further information on PCI DSS

Find out how we can help you improve your contact center payment security, in the cloud or through traditional setups.

Contact us
Please note, Eckoh is unlikely to be cost-effective if you have fewer than 50 agents in your contact center.

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