The most effective, cost-efficient product for securing phone payments - reducing fraud risk, protecting your customer's data and ensuring PCI DSS compliance.
Secure Call Recording
Capture customer conversations, transcribe them on-demand and then use AI-powered, sentiment heatmaps to deliver business insights.
Increase conversions 24x7 with secure IVR payments. Enable customers to make payments over the phone whenever they want, using self-service automation.
An instant way for your customers to interact with a real person while they browse your website - building customer confidence by meeting their needs as they happen.
Let customers pay the easiest way – inside any chat application as they talk with your agent. No links, just instant and secure payments.
Secure Digital Payments
Combine your customers’ preferred contact channel with their favorite payment method. Process secure payments in seconds while the agent stays connected to the customer.
Protect your customers by preventing their personal data from being seen, heard or stored by customer facing teams, systems or processes.
Maximize the effectiveness and security of your contact center and customer service operations. Whatever industry you are in, Eckoh makes it possible.
14 Jun 2023
Strong double-digit revenue and profit growth, driven by North America Security Solutions ARR and cloud transition. Expanded data security portfolio for promising FY24.
25 Apr 2023
Eckoh is pleased to announce a trading update for the year ended 31 March 2023
23 Nov 2022
Eckoh is pleased to announce unaudited results for the six months to 30 September 2022.
15 Aug 2022
Promising start to FY23 with order levels for Q1 significantly ahead of Q1 FY22
15 Jun 2022
Group and US ARR growing strongly; transformational Syntec acquisition progressing well; expectation of material growth in FY23
17 May 2022
Meeting market expectations and strong growth in US Secure Payments
4 Apr 2022
Integration of Syntec, new multi-cloud platform and significant product enhancements.
15 Dec 2021
Proposed Acquisition of Syntec for a total consideration of £31 million.
2 Dec 2021
Growing global Secure Payments opportunity and UK recovery underpin expectations for FY22 and FY23
15 Jun 2021
Strong revenue and order momentum in US Secure Payments; resilient performance in the UK