×

We notice that you’re on our UK site, the version that serves your region is the US Eckoh site.

Go to US site. Stay on UK site

RESOURCES

Videos & Demos

Pictures speak louder than words, and videos are loudest. 

Demos

Customers want to be able to pay online in the same way that they do in-store. That’s why we created a secure payment solution for Apple Pay over the telephone. It’s PCI DSS compliant and simple to use – meeting today’s customer payment preferences. See how it works…

No integration required with existing systems or processes for your telephone payments.

CallGuard Audio Tokenisation removes your entire call centre environment from the PCI DSS audit scope.

CallGuard is the simplest PCI DSS, secure payment solution available today. It helps you reduce the risk of fraud and can de-scope part, or all, of your entire contact centre, from PCI DSS scope.

Put simply, CallGuard puts a shield around your contact centre, preventing sensitive data from entering your systems – so, there’s nothing there to steal. See how it works…

The Most Effective Way to Secure Your Entire Call Centre Environment

CallGuard Hosted prevents any cardholder data from entering your contact centre environment. This means agents, desktops, systems and networks are taken completely out of PCI Compliance scope, saving you time, money and resources.

The Easy to Implement Call Centre Solution for PCI Compliance

CallGuard makes your call recordings, agents and the entire call centre environment secure and PCI compliant. Eliminate fraud and risk instantly.

Eckoh provides a suite of cloud-based, omni channel customer engagement and monitoring solutions. Instant chat and call-back, Social Media monitoring and Engagement, Knowledge Base, Smart SMS, Email Management and full Work Flow. In any language in any country.

Remove Lengthy IVR Menus with Natural Language Speech Recognition

Callers are greeted with: "How can I help you?" and based on the caller's response they will be routed to the correct person or department. The service uses natural language speech recognition to replace lengthy IVR menus and allows a single telephone number to be used for all inbound calls.

Automated 24/7 PCI DSS Compliant Payments

EckohPAY is an automated PCI DSS compliant payment system that enables your customers to make card payments securely over the phone, on the web, via SMS or with a smartphone.