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ChatGuard

Take secure payments within the Chat Or Chatbot session


  • Works with any Chat or Chatbot software

  • Customer makes the payment without leaving the conversation

  • Enables automated channels to make sales or take payments

  • Can fulfil purchases day and night

  • Fully PCI DSS compliant with patented technology

What this means for you

  • Avoid losing your customer when it's time to pay
  • Increase conversions to real sales and boost basket values
  • Helps get more sales over the line without more people
  • Provides a 24x7 helping hand to busy agents.

See our ChatGuard Product Guide

man on phone with credit card

Get in touch today

Our Secure Payment solutions are part of the Eckoh Experience Portal. Get in touch today and find out how we can change your customer engagement for the better.

Talk to us today

How we helped Red Driving School


We have found Eckoh responsive, supportive and very helpful. During the set-up they worked hard to ensure that delivery matched our branding and behavioural requirements. Implementation was fast with minimal input from our own technical team. We have achieved a significant number of conversions as a result of the engagement with potential instructors and continue to see a steady stream through the service


Find out how we helped Red Driving School


RedDrivingSchool

Here's the benefits



  • Simple and easy to implement with no integration to systems, payment applications or payment gateways – only configuration

  • Minimal training as agents keep existing screens and processes

  • The agent and customer are in contact is throughout the session

  • De-scopes the contact centre payment processing via Chat or Chatbot – reducing the PCI DSS audit scope

  • Sensitive data will now enter the enterprise as a token, minimising the risk of fraud and the impact of a data breach.

  • Easily take payments when working remotely.

ChatGuard

Get in touch today

Chat & Chatbot Payments are part of the Eckoh Experience Portal. Get in touch and find out how we can change your customer engagement for the better.

Talk to us today