Case studies: Transportation & Logistics

Rail Delivery Group

Self-service passenger information, journey planning and fare details

The main source of rail information in Britain, providing passengers with all they need to know about traveling by train

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Transport For London

Making traveling around London easy and effective with self-service solutions

Transport for London (TfL) was created in 2000 and is the integrated body responsible for the London's transport system

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Increasing customer contact channels brings better customer experience (CX) and channels of choice

Yodel is a parcel delivery and collection service brand as well as one of the largest couriers in the UK

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Securing customer payments for global cruise passengers

Global travel organization, based in Miami, operating one of the largest cruise fleets in the world, with a UK contact center.

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