Eckoh | A leading provider of multi-channel customer service and secure payment solutions
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Multichannel
PCI Solutions
Customer
RCI
TfL
Vue
Multichannel
PCI Solutions
Customer
RCI
TfL
Vue

Multi-Channel Customer Service



Minimise contact centre call handling time with a personalised customer self-service experience through voice, web and mobile channels.

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Secure Payment Products and Multi-Channel Customer Service Solutions


Taking payments through your contact centre and engaging customers through multiple channels is becoming a huge challenge. 

Our technology services help contact centres improve payment security, reduce operational costs and improve overall efficiencies. 

As a global provider of secure payment products and customer service solutions, we can help you focus on your core business and enhance customer experiences by applying automation to your voice, web and mobile channels:
  • Secure PCI DSS compliant card payments
  • Natural language speech recognition or IVR call routing
  • Customer identification and verification
  • Real-time product/service information
  • Data capture
  • Customer surveys
  • Outbound notifications
PCI DSS Contact Centre Compliance >

Multi-channel solutions >


PCI Compliance

PCI DSS Compliance


Reduce your audit scope for PCI DSS compliance by securely processing your customers card payments.

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CallGuard - The No.1 Call Centre Solution for PCI Compliance

10 Jun 2014
Eckoh Granted Patent for CallGuard Payments Technology

Effective from the 11th June 2014, Eckoh has been granted patent (No. 2478916) for the transaction security method and system that underpins its innovative CallGuard product.

The patent was filed in 2010 by Veritape, a leading secure payment solutions company acquired by Eckoh in June 2013. Both Eck ...

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