Secure Payments and Contact Centre Solutions

Secure Payments and Customer Service Solutions

Globally, Eckoh offers the largest range of PCI compliant solutions on the market, enabling your contact centres to take secure card payments from customers over the phone, without risk of fraud. In addition, our award winning multi-channel solutions allow your customers to self-serve through automation, reducing call queues and improving contact centre efficiency.

Secure PCI Compliant Payments Through Your Contact Centre

Combat payment fraud and remove your contact centre out of scope for PCI DSS compliance.

Secure Payments

IVR and Automated Customer Self-Service

Create an omni-channel customer experience with intelligent speech recognition systems and multi-channel automation.

Customer Automation

5+ years as a PCI DSS Service Provider

Eckoh is one of the few companies that has been an accredited PCI DSS Level One Service Provider since 2009,

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20+ years serving the contact centre industry

Eckoh provides essential services to help contact centres become more efficient and cost effective.

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60+ blue-chip companies use Eckoh for their contact centre services.

Providing secure payments or multi-channel technology services to cross-sector clients.

View our Clients

100% implementation success rate.

This helps to achieve our 99.8% client retention rate.

View our Technology

See what our customers say...


Customer Cases


Screwfix secures its contact centre payments with Eckoh's CallGuard

Eckoh announced today that it has won a new three year contract with Kingfisher IT Services (KITS) to provide its card payment service, CallGuard, for its Screwfix contact centre.

Posted Tuesday, 21 Apr 2015


Living in a omni-channel world

It started with a text…This morning I received a text from my bank advising me of my latest balance.

customer experience, multi-channel, omni-channel, All

Posted Wednesday, 6 May 2015 by Nicky Hjerpe