Secure Payments and Contact Centre Solutions

Globally, Eckoh offers the largest range of PCI compliant solutions on the market, enabling your contact centres to take secure card payments from customers over the phone, without risk of fraud. In addition, our award winning multi-channel solutions allow your customers to self-serve through automation, reducing call queues and improving contact centre efficiency.

Secure PCI Compliant Payments Through Your Contact Centre

Combat payment fraud and remove your contact centre out of scope for PCI DSS compliance.

Secure Payments

IVR and Automated Customer Self-Service

Create an omni-channel customer experience with intelligent speech recognition systems and multi-channel automation.

Customer Automation

5+ years as a PCI DSS Service Provider

Eckoh is one of the few companies that has been an accredited PCI DSS Level One Service Provider since 2009,

View PCI Compliance

20+ years serving the contact centre industry

Eckoh provides essential services to help contact centres become more efficient and cost effective.

View Multi-Channel Contact

60+ blue-chip companies use Eckoh for their contact centre services.

Providing secure payments or multi-channel technology services to cross-sector clients.

View our Clients

100% implementation success rate.

This helps to achieve our 99.8% client retention rate.

View our Technology

See what our customers say...


Customer Cases


International Secure Payment Contract Wins

Eckoh plc, announces today a number of new contract wins for its secure payments products signed since the start of the new financial year. In particular, Eckoh has won a number of new direct contracts across international markets, complementing ongoing progress in the UK.

Posted Monday, 17 Aug 2015


The UK is now a 'Smartphone Society'

Recently Ofcom released their annual Communications Market Report so I thought I'd share some of my highlights...

customer experience, multi-channel, All

Posted Monday, 24 Aug 2015 by Ashley Burton