Eckoh :: Eckoh Contact Centre Solutions

Secure Payments and Customer Service Solutions

Globally, Eckoh offers the largest range of PCI compliant solutions on the market, enabling your contact centres to take card payments from customers over the phone, without risk of fraud. In addition, our award winning multi-channel solutions allow your customers to self-serve through automation, reducing call queues and improving contact centre efficiency.

Secure Payments Through Your Contact Centre

Combat payment fraud and offer the best possible customer experience using secure agent assisted or automated secure payment methods.

Secure Payments

Efficient, Automated, Customer Self-Service

Create an omni-channel customer experience by using our intelligent speech recognition systems and multi-channel automation.

Customer Automation

5+ years as a PCI DSS Service Provider

Eckoh is one of the few companies that has been an accredited PCI DSS Level One Service Provider since 2009,

View PCI Compliance

20+ years serving the contact centre industry

Eckoh has provides essential services to help contact centres become more efficient and cost effective.

View Multi-Channel Contact

60+ blue-chip organisation use Eckoh for their contact centre services.

Providing secure payments or multi-channel technology services to cross-sector clients.

View our Clients

100% implementation success rate.

This helps to achieve our 99.8% client retention rate.

View our Technology

You're in great company...

 

Customer Cases