Secure Payments and Contact Centre Solutions

Globally, Eckoh offers the largest range of PCI compliant solutions on the market, enabling your contact centres to take secure card payments from customers over the phone, without risk of fraud. In addition, our award winning customer contact services allow your customers to self-serve through automation, reducing call queues and improving contact centre efficiency.

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How to Secure Contact Centre Phone Payments

Strategies being used to reduce fraud risk and the scope of PCI DSS compliance within Contact Centres. But which ones work?

 

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Secure PCI Compliant Payments Through Your Contact Centre

Combat payment fraud and remove your contact centre out of scope for PCI DSS compliance.

Secure Payments

Efficient Customer Self-Service Solutions for Your Contact Centre

Put your customer in control of their journey with web, phone and mobile self-service solutions.

Contact Centre

5+ years as a PCI DSS Service Provider

Eckoh is one of the few companies that has been an accredited PCI DSS Level One Service Provider since 2009,

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20+ years serving the contact centre industry

Eckoh provides essential services to help contact centres become more efficient and cost effective.

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60+ blue-chip companies use Eckoh for their contact centre services.

Providing secure payments or multi-channel technology services to cross-sector clients.

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100% implementation success rate.

This helps to achieve our 99.8% client retention rate.

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See what our customers say...

 

Customer Stories

News

Eckoh Secures New Clients in the UK and US

Eckoh, the global provider of secure payment products and customer contact solutions, is pleased to announce further progress in securing new clients, both in the UK and USA, and in particular, the first contract secured via its partnership with West Corporation (“West”) in the USA.

Posted Wednesday, 20 Jan 2016

Blog

Latest Data Breach: Why do companies still risk storing customer data?

With yet another high profile data breach hitting the headlines this week, it emphasises the absolute necessity for organisations to protect customer data.

compliance, data storage, PCI DSS, All

Posted Thursday, 29 Oct 2015 by Nicky Hjerpe