Eckoh | A leading provider of multi-channel customer service and secure payment solutions
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Multichannel
PCI Solutions
Customer
RCI
TfL
Vue
Multichannel
PCI Solutions
Customer
RCI
TfL
Vue

Multi-channel customer service



Minimise contact centre call handling time with a personalised customer self-service experience through voice, web and mobile channels.

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Multi-channel Customer Service Solutions


Is engaging your customers through multiple channels, as well as running a contact centre, a huge challenge?

Our customer self-service and payment solutions help organisations reduce the burden of inbound telephone calls on their contact centres, reduce operational costs and improve efficiencies. 

As the UK's leading provider of multi-channel customer service and secure payment solutions, Eckoh's clients can focus on their core business and enhance customer experience by applying automation to their voice, web and mobile channels:
  • Natural language speech recognition or IVR call routing
  • Secure PCI DSS compliant card payments
  • Customer identification and verification
  • Real-time product/service information
  • Data capture
  • Customer surveys
  • Outbound notifications
Multi-channel solutions >


PCI Compliance

PCI DSS Compliance


Reduce your audit scope for PCI DSS compliance by securely processing your customers card payments.

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Integrating multi-channel customer solutions...

28 Mar 2014
Eckoh secures three new Payment Contracts
“Strong contract momentum continues in 2014”

Eckoh plc (AIM: ECK), the UK's leading provider of multi-channel customer service and secure payment solutions, today announces three new contract wins for Eckoh’s secure payment solutions.

These three contracts, to supply a range of Eck ...

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