Secure Payments and Customer Service Solutions

Globally, Eckoh offers the largest range of PCI compliant solutions on the market, enabling your contact centres to take card payments from customers over the phone, without risk of fraud. In addition, our award winning multi-channel solutions allow your customers to self-serve through automation, reducing call queues and improving contact centre efficiency.

Secure Payments Through Your Contact Centre

Combat payment fraud and offer the best possible customer experience using secure agent assisted or automated secure payment methods.

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Efficient, Automated, Customer Self-Service

Create an omni-channel customer experience by using our intelligent speech recognition systems and multi-channel automation.

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4 +

Years that Eckoh has been a PCI DSS Level One Service Provider

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20+

Number of years Eckoh has been providing essential services to the contact centre industry.

View Multi-Channel Contact

60+

The number of clients that Eckoh currently provides secure payments or multi-channel services to.

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100%

Eckoh's implementation success rate, helping to achieve our 99.8% client retention rate.

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You're in great company...

 

Customer Cases