Speech Recognition

Our speech recognition solutions help callers to get what they want and where they want quickly and easily. A personalised experience that minimises agent call handling time.

Read more >

PCI DSS Compliance

As a Payment Card Industry Data Security Standards (PCI-DSS) Level One service provider, we help organisations to de-scope their contact centres from a PCI-DSS audit.

Read more >

Customer Experience

Our phone, web and mobile services reduce our clients operational costs whilst delivering an improved customer experience.

Read more >

RCI Financial Services

"It was critical for RCI to work with a payment supplier who could demonstrate full PCI DSS compliance. Eckoh not only provides this but they have the infrastructure required to serve our customers securely, quickly and efficiently."

Read more >

Transport for London

"Eckoh’s industry leading technology will deliver excellent customer service to the general public which will enable us to ensure that calls are directed to the right place, first time and provide a quick, convenient and positive experience."

Read more >

Vue
Cinemas

“We have been working with Eckoh for almost a decade and they have consistently demonstrated an unrivalled level of flexibility, responsiveness and expertise in the delivery of their telephony and contact centre services.”

Read more >

Speech Recognition

Our speech recognition solutions help callers to get what they want and where they want quickly and easily. A personalised experience that minimises agent call handling time.

Read more >

PCI DSS Compliance

As a Payment Card Industry Data Security Standards (PCI DSS) Level One service provider, we help organisations to de-scope their contact centres from a PCI DSS audit.

Read more >

Customer Experience

Our phone, web and mobile services reduce our clients operational costs whilst delivering an improved customer experience.

Read more >

RCI Financial Services

Transport for London

Vue
Cinemas

Welcome to Eckoh

Eckoh is the UK's leading provider of speech recognition and associated payment solutions across voice, web and mobile channels.

Our customer self-service solutions enable enquiries or secure payment transactions to be made without the need to talk to a contact centre agent. This reduces operational costs and enables your agents to focus on more complex enquiries.

Enhancing the customer experience with self-service solutions:

Intelligent call routing
Secure PCI-DSS compliant card payments
Customer identification and verification
Real-time information
Data capture
Customer surveys
Product purchase
Balance enquiries, subscriptions and renewals
Delivery tracking
Ticket booking
Outbound notifications

PCI DSS Compliance

As a PCI-DSS compliant level one service provider, Eckoh offers solutions that securely process card payments and reduce our clients' audit scope for PCI-DSS.

Read more > ...

Find out more about
Multi-Channel services...

22 Apr 2013
Strong Eckoh trading update reveals client base expansion

Eckoh plc (AIM: ECK), the UK’s leading provider of speech recognition and associated payment solutions, provides a trading update for the 12 months ended 31 March 2013 ahead of its full year results to be announced on 11 June 2013.

The Company has seen a strong financial performance ove ...

Eckoh - always inspiring Home Contact Investors Careers For more info call +44 (0) 1442 458300
WHY ECKOH? SPEECH SERVICES PCI SOLUTIONS CLIENTS RESOURCES NEWS & EVENTS
		Speech Recognition Our speech recognition solutions help callers to get what they want and where they want quickly and easily. A personalised experience that minimises agent call handling time. Read more > PCI DSS Compliance As a Payment Card Industry Data Security Standards (PCI-DSS) Level One service provider, we help organisations to de-scope their contact centres from a PCI-DSS audit. Read more > Customer Experience Our phone, web and mobile services reduce our clients operational costs whilst delivering an improved customer experience. Read more > RCI Financial Services "It was critical for RCI to work with a payment supplier who could demonstrate full PCI DSS compliance. Eckoh not only provides this but they have the infrastructure required to serve our customers securely, quickly and efficiently." Read more > Transport for London "Eckoh’s industry leading technology will deliver excellent customer service to the general public which will enable us to ensure that calls are directed to the right place, first time and provide a quick, convenient and positive experience." Read more > Vue Cinemas “We have been working with Eckoh for almost a decade and they have consistently demonstrated an unrivalled level of flexibility, responsiveness and expertise in the delivery of their telephony and contact centre services.” Read more > Speech Recognition Our speech recognition solutions help callers to get what they want and where they want quickly and easily. A personalised experience that minimises agent call handling time. Read more > PCI DSS Compliance As a Payment Card Industry Data Security Standards (PCI DSS) Level One service provider, we help organisations to de-scope their contact centres from a PCI DSS audit. Read more > Customer Experience Our phone, web and mobile services reduce our clients operational costs whilst delivering an improved customer experience. Read more > RCI Financial Services "It was critical for RCI to work with a payment supplier who could demonstrate full PCI DSS compliance. Eckoh not only provides this but they have the infrastructure required to serve our customers securely, quickly and efficiently." Read more > Transport for London "Eckoh’s industry leading technology will deliver excellent customer service to the general public which will enable us to ensure that calls are directed to the right place, first time and provide a quick, convenient and positive experience." Read more > Vue Cinemas “We have been working with Eckoh for almost a decade and they have consistently demonstrated an unrivalled level of flexibility, responsiveness and expertise in the delivery of their telephony and contact centre services.” Read more >
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Welcome to Eckoh Eckoh is the UK's leading provider of speech recognition and associated payment solutions across voice, web and mobile channels. Our customer self-service solutions enable enquiries or secure payment transactions to be made without the need to talk to a contact centre agent. This reduces operational costs and enables your agents to focus on more complex enquiries. Enhancing the customer experience with self-service solutions: Intelligent call routing Secure PCI-DSS compliant card payments Customer identification and verification Real-time information Data capture Customer surveys Product purchase Balance enquiries, subscriptions and renewals Delivery tracking Ticket booking Outbound notifications	PCI DSS Compliance As a PCI-DSS compliant level one service provider, Eckoh offers solutions that securely process card payments and reduce our clients' audit scope for PCI-DSS. Read more > ...	Find out more about Multi-Channel services...
	22 Apr 2013 Strong Eckoh trading update reveals client base expansion Eckoh plc (AIM: ECK), the UK’s leading provider of speech recognition and associated payment solutions, provides a trading update for the 12 months ended 31 March 2013 ahead of its full year results to be announced on 11 June 2013. The Company has seen a strong financial performance ove ... Read more >
Eckoh plc Telford House Corner Hall Hemel Hempstead HP3 9HN +44 (0)1442 458300 Why Eckoh? We are the specialist of choice for organisations looking to maximise the efficiency of their contact centre operations. Speech Services Advanced speech recognition technology to give your customers the self-service they want. PCI DSS Solutions Helping organisations that store, transmit and process credit card data to achieve or maintain PCI 2.0 standards Clients We provide to leading blue chip organisations across an unmatched range of industry sectors. Resources Case studies, product demonstrations, data sheets and white papers. News and Events The latest news releases and events from the business.
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WHY ECKOH?

SPEECH SERVICES

PCI SOLUTIONS

CLIENTS

RESOURCES

NEWS & EVENTS

Speech Recognition

PCI DSS Compliance

Customer Experience

RCI Financial Services

Transport for London

Vue Cinemas

Speech Recognition

PCI DSS Compliance

Customer Experience

RCI Financial Services

Transport for London

VueCinemas

Welcome to Eckoh

PCI DSS Compliance

Find out more about Multi-Channel services...

Vue
Cinemas

Vue
Cinemas

Find out more about
Multi-Channel services...