Eckoh is the market leader for Contact Center Security

The largest US brands choose Eckoh to protect their customers' data in their contact centers.

How we can help

Telephone Payments

Achieve, and maintain, PCI DSS compliance and minimise risk for every payment taken over the telephone.

e-Wallet Payments

Secure and friction free payments.

Web Chat Payments

Don’t risk losing your sale at the last moment, let customers pay securely in the Web Chat session.

Contact Center Solutions

Extend the life of your contact center technology and improve agent productivity

See how we've helped other companies

Compliance and uninterrupted customer engagement needs met with secure payments

We’ve been in a close relationship with Eckoh for a number of years, so we know their credentials. We chose their CallGuard solution because it gave us the ability to deliver the same simple and effective solution in different ways to meet the needs of our contact center operations.

Read more about how we helped Deluxe Corp
Demonstrating that customer payments are as secure as their propane gas deliveries

One of our core values is to deliver the safest and most dependable service, and that goes for our customer payments too. That’s why we wanted a secure payment solution that would really work, was easy to install and is simple to run. We found it with Eckoh CallGuard.
Brian Yost, Manager Enterprise Network Services, AmeriGas

Read more about how we helped AmeriGas
Securing telephone payments to support financial and customer service operations

Being able to enhance our programs and expand our basic revenue recovery programs is important to our future growth and success. With Eckoh’s extremely simple secure payment and PCI DSS compliant solution we can now achieve this while adding additional value to our clients.

Read more about how we helped Client Financial Services

Secure Payments

Reduce risk and gain PCI DSS compliance across telephone, IVR, web or mobile app

Contact Center Services

Extend the life of your technology or boost agent productivity

Why Eckoh

Eckoh is a technology business. We live it, breathe it and innovate with it. We’re even possibly a bit geeky but that’s our recipe for success. We stay ahead of the technology curve to create uniquely simple solutions to meet our customers’ needs.

We bring people and technology together to deliver superior customer engagement solutions that improve customer experiences, increase sales and protect sensitive payment and personal data.

Find out what makes Eckoh tick

Latest News & Press

Monday, 01 July 2019 Significant US Contract Win

Three-year Coral contract worth $3.8m

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Latest Blog

Thursday, 11 July 2019 Contact centre safe from fraud? Think again

Contact centre crime is on the rise — but the big scandal is the time and money being wasted on tackling it the wrong way. Put simply, organisations need a new strategy, fast.

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