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Latest news and announcements

Product & Partners

Eckoh joins the Five9 App Marketplace as the first Secure Payments provider

Tuesday, 07 January 2020 PCI DSS Compliance, Product & Partners

Eckoh joins the Five9 App Marketplace as the first Secure Payments provider
Five9’s customers set to benefit from Eckoh’s market leading secure payment solutions

Ribbon and Eckoh Join Forces for Enhanced Portfolio

Thursday, 14 November 2019 PCI DSS Compliance, Product & Partners

Ribbon and Eckoh Join Forces for Enhanced Portfolio
Eckoh US Enhances Payment Offerings with Ribbon’s Market-leading Session Border Controllers

Eckoh adds Mastercard's Pay by Bank app to its Secure Payment portfolio

Wednesday, 06 November 2019 PCI DSS Compliance, Product & Partners

Eckoh adds Mastercard's Pay by Bank app to its Secure Payment portfolio
Eckoh, the global provider of secure payment products and customer contact solutions, has partnered with global payments technology provider Mastercard to offer the Pay by Bank app (“PbBa”) as an alternative payment capability for contact centre

allpay and Eckoh celebrate the success of their syndicated PCI DSS payment solution

Tuesday, 09 April 2019 PCI DSS Compliance, Product & Partners

allpay and Eckoh celebrate the success of their syndicated PCI DSS payment solution
Eckoh and its partner, allpay, have been marking the success of another new syndicate member for its Call Masking secure payment solution – CallGuard.

Eckoh and Ideal Shopping Direct Shortlisted for Retail System Award

Tuesday, 09 April 2019 Awards & IP, Product & Partners

Eckoh and Ideal Shopping Direct Shortlisted for Retail System Award
Eckoh and Ideal Shopping’s customer engagement partnership is recognised for the Multi-Channel Solution of the Year at the 2019 Retail Systems Awards

Eckoh makes global secure payment available to contact centres via the NICE inContact CXexchange marketplace

Friday, 19 October 2018 Product & Partners

Eckoh makes global secure payment available to contact centres via the NICE inContact CXexchange marketplace
Eckoh has joined the NICE inContact DEVone program helping contact centres be more secure

US Contract Win and Partnership

Friday, 23 February 2018 Product & Partners, Wins-Renewals

US Contract Win and Partnership
Good momentum in US payments

Eckoh Introduce PCI DSS Compliant Payments via Web Chat

Wednesday, 08 February 2017 PCI DSS Compliance, Product & Partners

Eckoh Introduce PCI DSS Compliant Payments via Web Chat
Eckoh becomes the world’s first Level 1 PCI DSS Service Provider to offer secure payment solutions across all card-not-present channels

Flourishing Capita Partnership Secures Contract with Leading UK Mobile Operator

Wednesday, 25 January 2017 Product & Partners, Wins-Renewals

Flourishing Capita Partnership Secures Contract with Leading UK Mobile Operator
Eckoh announces that it has secured a significant new four-year contract with its UK channel partner, Capita Customer Management (“Capita”).

Updated Distributor Agreement with West Corporation

Monday, 26 September 2016 Product & Partners

Updated Distributor Agreement with West Corporation
Eckoh has entered into an updated three-year US distributor agreement with West Corporation (West).

Thames Water Selects Eckoh to Secure Phone Payments

Monday, 26 September 2016 Product & Partners, Wins-Renewals

Thames Water Selects Eckoh to Secure Phone Payments
Eckoh has been awarded a contract to provide a range of hosted secure payment services to Thames Water.

Children's Healthcare of Atlanta Select Eckoh's Tokenisation

Monday, 26 September 2016 PCI DSS Compliance, Product & Partners

Children's Healthcare of Atlanta Select Eckoh's Tokenisation
Eckoh's US division has secured a new five year contract to provide secure payment services to Children’s Healthcare of Atlanta (“Children’s”).

Ideal Shopping Enter New Contract For Omnichannel Experience

Monday, 26 September 2016 Engagement, PCI DSS Compliance, Product & Partners, Wins-Renewals

Ideal Shopping Enter New Contract For Omnichannel Experience
Eckoh has entered into a new five-year contract with Ideal Shopping Direct Ltd (“Ideal Shopping”).

Eckoh to Strengthen the Co-operative Group's Payment Security

Monday, 26 September 2016 PCI DSS Compliance, Product & Partners, Wins-Renewals

Eckoh to Strengthen the Co-operative Group's Payment Security
Eckoh announced today that it has been selected by The Co-operative Group to provide its secure payment solution, CallGuard. CallGuard will be implemented throughout The Co-operative Group’s contact centres in its Electrical, Legal Services, Group Finance and Funeralcare divisions.

New Five-Year Agreement with Capita and New Contract Win

Monday, 26 September 2016 Product & Partners, Wins-Renewals

New Five-Year Agreement with Capita and New Contract Win
Eckoh signs significant new five-year contract with Capita to provide telephony services to a leading UK transport organisation.
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Eckoh (@Eckoh)

Eckoh (@Eckoh)

Interactive quiz: Is your CX a winner or loser in the COVID-19 era? Four simple questions will help you find out, and show you what to do next. #contactcentre #CX #customerexperience #resiliency bit.ly/3bje2qM
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Eckoh wins a six-year Capita and TfL contract renewal worth £4m to provide services to the Congestion Charge as well as the new Ultra and Low Emissions Zone project. bit.ly/30UoGRo #securepayments #contactcentres
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Planning to retain some of your home working agents when your contact centre moves back to the office? bit.ly/30sDSEU #securepayments #ContactCenter

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