O2
Self-Service improves O2’s customer engagement efficiency
For seven consecutive years, O2 has been named 'Number 1 Network for Customer Service Satisfaction' by Ofcom
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Mobile Telecoms Provider UK
Fast responses create great customer experience for leading mobile phone company
Award-winning UK mobile phone services provider and a Which? Recommended Provider for eight years
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Maintel
Choice of agent or automated secure payments for leading unified comms provider
Eckoh has a strong strategic partnership with Maintel providing secure payment solutions through the ICON platform
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Major Telecoms Company
Protecting customer data, reducing risk and achieving PCI DSS compliance by de-scoping transactions
Protecting customer data, reducing business risk and achieving PCI DSS compliance by de-scoping their Card-not-Present transactions.
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Telecommunications Business
Improving agent efficiency with a unified desktop interface
A simpler solution to unifying agent desktops to reduce admin and support costs while improving agent performance.
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Major US Telecoms
Bringing disparate systems together for real, tangible benefits to the bottom line
A leading US telecoms business provides 3m customers with mobile, broadband, video and other communications services.
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Lebara Group
Anytime secure payments for 4 million international pay-as-you-go customers
A global telecoms business providing pay-as-you-go mobile SIM cards to international communities and migrant workers.
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