O2
Self-Service improves O2’s customer engagement efficiency
For seven consecutive years, O2 has been named 'Number 1 Network for Customer Service Satisfaction' by Ofcom
Read moreMobile Telecoms Provider UK
Fast responses create great customer experience for leading mobile phone company
Award-winning UK mobile phone services provider and a Which? Recommended Provider for eight years
Read moreMaintel
Choice of agent or automated secure payments for leading unified comms provider
Eckoh has a strong strategic partnership with Maintel providing secure payment solutions through the ICON platform
Read moreTelecoms Provider US
Securing agent payments for leading US telecoms business
This Fortune 500 company is an American telecommunications company with HQ in Wisconsin and is the seventh-largest local exchange carrier in the U.S.
Read moreMajor Telecoms Company
Protecting customer data, reducing risk and achieving PCI DSS compliance by de-scoping transactions
Protecting customer data, reducing business risk and achieving PCI DSS compliance by de-scoping their Card-not-Present transactions.
Read moreTelecommunications Business
Improving agent efficiency with a unified desktop interface
A simpler solution to unifying agent desktops to reduce admin and support costs while improving agent performance.
Read moreMajor US Telecoms
Bringing disparate systems together for real, tangible benefits to the bottom line
A leading US telecoms business provides 3m customers with mobile, broadband, video and other communications services.
Read moreLebara Group
Anytime secure payments for 4 million international pay-as-you-go customers
A global telecoms business providing pay-as-you-go mobile SIM cards to international communities and migrant workers.
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