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Latest news and announcements

Products & Partners

allpay and Eckoh celebrate the success of their syndicated PCI DSS payment solution

Tuesday, 09 April 2019 PCI DSS Compliance, Products & Partners

allpay and Eckoh celebrate the success of their syndicated PCI DSS payment solution
Eckoh and its partner, allpay, have been marking the success of another new syndicate member for its Call Masking secure payment solution – CallGuard.

Eckoh and Ideal Shopping Direct Shortlisted for Retail Systems Award

Tuesday, 09 April 2019 Awards & IP, Products & Partners

Eckoh and Ideal Shopping Direct Shortlisted for Retail Systems Award
Eckoh and Ideal Shopping’s customer engagement partnership is recognised for the Multi-Channel Solution of the Year at the 2019 Retail Systems Awards

Eckoh Extends Global Reach with Four-Year Partnership Contract

Monday, 15 February 2016 Products & Partners

Eckoh Extends Global Reach with Four-Year Partnership Contract
Eckoh announces that it has signed a new four-year, multi-million pound global procurement contract with an existing Eckoh client, a leading global financial services company.

Eckoh Introduce PCI DSS Compliant Payments Via Web Chat

Wednesday, 08 February 2017 PCI DSS Compliance, Products & Partners

Eckoh Introduce PCI DSS Compliant Payments Via Web Chat
Eckoh becomes the world’s first Level 1 PCI DSS Service Provider to offer secure payment solutions across all card-not-present channels

Eckoh makes global secure payment available to contact centers via the NICE inContact CXexchange marketplace

Friday, 19 October 2018 Products & Partners

Eckoh makes global secure payment available to contact centers via the NICE inContact CXexchange marketplace
Eckoh has joined the NICE inContact DEVone program to help contact centers make customer payments more secure and compliant.

Exclusive US Partner Agreement

Monday, 09 June 2014 Products & Partners

Exclusive US Partner Agreement
Eckoh has signed a five-year exclusive agreement with a leading US based provider to distribute its secure payment products across the US.

Flourishing Capita Partnership Secures Contract with Leading UK Mobile Operator

Wednesday, 25 January 2017 Products & Partners, Wins-Renewals

Flourishing Capita Partnership Secures Contract with Leading UK Mobile Operator
Eckoh announces that it has secured a significant new four-year contract with its UK channel partner, Capita Customer Management (“Capita”).

New Three Year Deal with Cooperative Response Center Inc.

Tuesday, 14 October 2014 Products & Partners

New Three Year Deal with Cooperative Response Center Inc.
Eckoh confirms today that its new US business continues to gather sales momentum.

PSS Help Extends Eckoh's International Reach and Range

Friday, 18 November 2016 Products & Partners

PSS Help Extends Eckoh's International Reach and Range
Eckoh, a global provider of secure payment and multi-channel customer service solutions, has acquired PSS Help, a US-based company specializing in the management of contact center and customer experience technology.

Updated Distributor Agreement with West Corporation

Monday, 26 September 2016 Products & Partners

Updated Distributor Agreement with West Corporation
Eckoh has entered into an updated three-year US distributor agreement with West Corporation (West).

US Contract Win and Partnership

Friday, 23 February 2018 Products & Partners, Wins-Renewals

US Contract Win and Partnership
Good momentum in US payments

Tweets by @Eckoh

Eckoh (@Eckoh)

Eckoh (@Eckoh)

As a result of the revised Markets in Financial Instruments Directive (#MiFID II), anyone involved in giving advice that may lead to a trade or investment must record their calls and securely archive them for up to 5 years. Read more: bit.ly/2Wbikat #contactcentre
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Will your online sales nosedive when #PSD2 and #SCA hit home from September 14? The fears are real. But it's possible for merchants to prevent carts from getting abandoned — and even grow their business. bit.ly/2IQSkN0
Eckoh (@Eckoh)

Eckoh (@Eckoh)

When #Avaya announced they would be ending their support for their legacy systems, a lot of organizations felt like their investments in these products would go to waste, but with Eckoh, you can get first-rate third-party support. Read more: bit.ly/2VO3B9x #contactcentre