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Contact Centre Services

Extend the life of your technology or boost agency productivity

Successful customer engagement is driven by your contact centre so why not make sure it’s running at optimum performance?

Whether you want to extend the life of your contact centre technology or bring all your agent desktop applications together into one easy to navigate interface, we have the solutions to help. When it comes to complying with regulations and best practice we offer Call Recording that works alongside our PCI DSS Secure Payment solutions so that you can take payments and record the entire call, securely. Add our Number Management service to this and you have a full set of operational tools to help your contact centre to run efficiently.

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Working with Eckoh

We're experts in transforming contact centre operations and helping you to extend the life of your technology by offering unrivalled support at a lower cost than any vendor. every channel, boosting agent productivity, reducing operations costs and ensuring your contact centre says at the forefront of customer engagement.

With over 20 years of award-winning experience in contact centre technology solutions, we’ve seen every leap in technology — and always managed to stay ahead of the curve, helping our customers to drive more value from their existing investments and transition successfully when the time is right for you. We're vendor agnostic and so we have no agenda for pushing organisations to upgrade where that is not appropriate.

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Get in touch today

Get in touch today and find out how we can change your contact centre operations for the better.

Talk to us today