Latest Blog Items
Tuesday, 13 August 2019 Is your PCI DSS strategy killing your agility?Contact centres must protect customer card data — but the wrong PCI DSS strategy can hold back your business. Sometimes, only a security rethink will give you the freedom to thrive.
Tuesday, 30 July 2019 PCI DSS - are you playing whack-a-mole and losing badly?Is your contact centre protecting customer card data with expensive sticking plasters? If so, then don't be surprised if fraudsters tear through. You'll need a radical rethink to stop criminals.
Thursday, 11 July 2019 Contact centre safe from fraud? Think againContact centre crime is on the rise — but the big scandal is the time and money being wasted on tackling it the wrong way. Put simply, organisations need a new strategy, fast.