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Latest news and announcements

Significant US Contract Win

Monday, 01 July 2019 Wins-Renewals

Significant US Contract Win
Three-year Coral contract worth $3.8m

Eckoh and Ideal Shopping at the Retail Systems Awards ceremony

Friday, 28 June 2019 Awards & IP

Eckoh and Ideal Shopping at the Retail Systems Awards ceremony
Eckoh and Ideal Shopping join leading retail organisations to celebrate the positive impact technology is making on customer engagement

Quality and Security Standards renewed for Eckoh

Tuesday, 28 May 2019 Awards & IP

Quality and Security Standards renewed for Eckoh
Eckoh have achieved re-certification to the ISO 9001 and ISO 27001 Standards

Best Contact Centre Solution Judges' Award goes to Eckoh's CallGuard

Friday, 24 May 2019 Awards & IP, PCI DSS Compliance

Best Contact Centre Solution Judges' Award goes to Eckoh's CallGuard
Eckoh wins the Judges' Award for the Best Contact Centre Solution at the annual Card Not Present (‘CNP’) Awards 2019.

allpay and Eckoh celebrate the success of their syndicated PCI DSS payment solution

Tuesday, 09 April 2019 PCI DSS Compliance, Product & Partners

allpay and Eckoh celebrate the success of their syndicated PCI DSS payment solution
Eckoh and its partner, allpay, have been marking the success of another new syndicate member for its Call Masking secure payment solution – CallGuard.

Eckoh and Ideal Shopping Direct Shortlisted for Retail System Award

Tuesday, 09 April 2019 Awards & IP, Product & Partners

Eckoh and Ideal Shopping Direct Shortlisted for Retail System Award
Eckoh and Ideal Shopping’s customer engagement partnership is recognised for the Multi-Channel Solution of the Year at the 2019 Retail Systems Awards

Digital transformation for the Insurance sector at BIBA 2019 Stand C83

Monday, 08 April 2019 PCI DSS Compliance

Digital transformation for the Insurance sector at BIBA 2019 Stand C83
Eckoh Experience Portal enables digital transformation for the Insurance sector

De-scoping your contact centre. What vendors won’t tell you

Monday, 11 March 2019 Insight, PCI DSS Compliance

De-scoping your contact centre. What vendors won’t tell you
How many customer payment channels do you have today? Securing all of them to PCI DSS standards can sometimes prove tricky.

Two new US patents to be granted

Monday, 11 March 2019 Awards & IP

Two new US patents to be granted
Eckoh has received notification of grants for two of its pending US patents.

Strong contract momentum continues

Monday, 04 March 2019 Wins-Renewals

Strong contract momentum continues
Eckoh continues to experience strong contract momentum, with more than £10m in contract value secured since the half year (30th September 2018).

Two PCI Excellence Awards for Eckoh in 2019 for PCI DSS and Innovation

Friday, 25 January 2019 Awards & IP, PCI DSS Compliance

Two PCI Excellence Awards for Eckoh in 2019 for PCI DSS and Innovation
For the first time, the Awards included two categories. A PCI DSS/GDPR and a Payment Security & Innovation Award, with Eckoh being named a winner in both.

Vue Entertainment Retain Eckoh to Deliver Omnichannel Solution

Monday, 03 December 2018 Engagement, PCI DSS Compliance, Wins-Renewals

Vue Entertainment Retain Eckoh to Deliver Omnichannel Solution
Eckoh announces it has signed a new contract with Vue Entertainment to transform their contact centre operation.

Eckoh insight to PCI DSS Protecting Telephone-Based Payment Card Data

Thursday, 29 November 2018 Insight, PCI DSS Compliance

Eckoh insight to PCI DSS Protecting Telephone-Based Payment Card Data
Cam Ross, Director of Payments Strategy at Eckoh welcomes the publication of this updated guidance document.

Eckoh makes global secure payment available to contact centres via the NICE inContact CXexchange marketplace

Friday, 19 October 2018 Product & Partners

Eckoh makes global secure payment available to contact centres via the NICE inContact CXexchange marketplace
Eckoh has joined the NICE inContact DEVone program helping contact centres be more secure

Peninsula Group choose Eckoh CallGuard for securing payments

Friday, 19 October 2018 Wins-Renewals

Peninsula Group choose Eckoh CallGuard for securing payments
Eckoh has won a contract with the Peninsula Group (Peninsula) to provide CallGuard to secure their contact centre payments.
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Tweets by @Eckoh

Eckoh (@Eckoh)

Eckoh (@Eckoh)

Eckoh is attending the 2019 North America Community Meeting at the Vancouver Convention Center West on September 17- 19th. #PCISSC Come and find us at booth #6 to find out about our secure payment solutions for contact centers. events.pcisecuritystandards.org/vancouver-2019/
Eckoh (@Eckoh)

Eckoh (@Eckoh)

With #EckohPAY, all customers have to do is navigate through the Interactive Voice Response (#IVR) by asking ‘pay my bill please’ to securely enter their card details. This saves valuable customer and agent time and is PCI DSS compliant. Find out more: bit.ly/2WhIwnX
Eckoh (@Eckoh)

Eckoh (@Eckoh)

It can be difficult to talk customers through an online problem if you cannot see what it is. This is where Eckoh's co-browsing solution comes in! Contact centre agents and customers can share screens for better clarity and advice: bit.ly/2LZ6GzI #contactcentres

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