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Latest news and announcements

Half Year Trading Update

Tuesday, 29 October 2019 Financial Results

Half Year Trading Update
Eckoh, the global provider of secure payment products and customer contact solutions, announces a trading update for the six months ended 30 September 2019.

Secure Payments in Web Chat wins a Bronze medal for Eckoh

Tuesday, 29 October 2019 Awards & IP, PCI DSS Compliance

Secure Payments in Web Chat wins a Bronze medal for Eckoh
Eckoh’s PCI DSS compliant contact centre wins for Best Use of Technology in the UKCCF Awards 2019

PCI DSS version 4 release coincides with Eckoh’s compliance anniversary

Wednesday, 23 October 2019 Awards & IP, PCI DSS Compliance

PCI DSS version 4 release coincides with Eckoh’s compliance anniversary
Eckoh marks a decade of PCI DSS compliance as major changes to DSS are announced.

Eckoh nominated as a Contact Centre World Industry Champion

Wednesday, 04 September 2019 Awards & IP

Eckoh nominated as a Contact Centre World Industry Champion
Vote for Eckoh and recognise it's leading position in the sector

Eckoh’s Award Winning Streak Continues

Thursday, 22 August 2019 Awards & IP, PCI DSS Compliance

Eckoh’s Award Winning Streak Continues
Eckoh shortlisted for Risk Management and Credit & Collection Awards

Significant US Contract Win

Monday, 01 July 2019 Wins-Renewals

Significant US Contract Win
Three-year Coral contract worth $3.8m

Eckoh and Ideal Shopping at the Retail Systems Awards ceremony

Friday, 28 June 2019 Awards & IP

Eckoh and Ideal Shopping at the Retail Systems Awards ceremony
Eckoh and Ideal Shopping join leading retail organisations to celebrate the positive impact technology is making on customer engagement

Full Year Results - for year ended 31 March 2019

Wednesday, 12 June 2019 Financial Results

Full Year Results - for year ended 31 March 2019
Results in line with expectations, with strong new business growth in UK and US

Quality and Security Standards renewed for Eckoh

Tuesday, 28 May 2019 Awards & IP

Quality and Security Standards renewed for Eckoh
Eckoh have achieved re-certification to the ISO 9001 and ISO 27001 Standards

Best Contact Centre Solution Judges' Award goes to Eckoh's CallGuard

Friday, 24 May 2019 Awards & IP, PCI DSS Compliance

Best Contact Centre Solution Judges' Award goes to Eckoh's CallGuard
Eckoh wins the Judges' Award for the Best Contact Centre Solution at the annual Card Not Present (‘CNP’) Awards 2019.

allpay and Eckoh celebrate the success of their syndicated PCI DSS payment solution

Tuesday, 09 April 2019 PCI DSS Compliance, Product & Partners

allpay and Eckoh celebrate the success of their syndicated PCI DSS payment solution
Eckoh and its partner, allpay, have been marking the success of another new syndicate member for its Call Masking secure payment solution – CallGuard.

Eckoh and Ideal Shopping Direct Shortlisted for Retail System Award

Tuesday, 09 April 2019 Awards & IP, Product & Partners

Eckoh and Ideal Shopping Direct Shortlisted for Retail System Award
Eckoh and Ideal Shopping’s customer engagement partnership is recognised for the Multi-Channel Solution of the Year at the 2019 Retail Systems Awards

Digital transformation for the Insurance sector at BIBA 2019 Stand C83

Monday, 08 April 2019 PCI DSS Compliance

Digital transformation for the Insurance sector at BIBA 2019 Stand C83
Eckoh Experience Portal enables digital transformation for the Insurance sector

De-scoping your contact centre. What vendors won’t tell you

Monday, 11 March 2019 Insight, PCI DSS Compliance

De-scoping your contact centre. What vendors won’t tell you
How many customer payment channels do you have today? Securing all of them to PCI DSS standards can sometimes prove tricky.

Two new US patents to be granted

Monday, 11 March 2019 Awards & IP

Two new US patents to be granted
Eckoh has received notification of grants for two of its pending US patents.
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Tweets by @Eckoh

Eckoh (@Eckoh)

Eckoh (@Eckoh)

Interactive quiz: Is your CX a winner or loser in the COVID-19 era? Four simple questions will help you find out, and show you what to do next. #contactcentre #CX #customerexperience #resiliency bit.ly/3bje2qM
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Eckoh wins a six-year Capita and TfL contract renewal worth £4m to provide services to the Congestion Charge as well as the new Ultra and Low Emissions Zone project. bit.ly/30UoGRo #securepayments #contactcentres
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Planning to retain some of your home working agents when your contact centre moves back to the office? bit.ly/30sDSEU #securepayments #ContactCenter

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