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Latest news and announcements

Eckoh Wins Its Largest Ever US Secure Payments Contract Worth $3.7m

Wednesday, 22 March 2017 PCI DSS Compliance, Wins-Renewals

Eckoh Wins Its Largest Ever US Secure Payments Contract Worth $3.7m
Latest contract win extends total US payment contract value this financial year to over $8m

Eckoh Introduce PCI DSS Compliant Payments via Web Chat

Wednesday, 08 February 2017 PCI DSS Compliance, Product & Partners

Eckoh Introduce PCI DSS Compliant Payments via Web Chat
Eckoh becomes the world’s first Level 1 PCI DSS Service Provider to offer secure payment solutions across all card-not-present channels

Eckoh Extends Whitbread Contract for Further Three Years

Wednesday, 01 February 2017 Wins-Renewals

Eckoh Extends Whitbread Contract for Further Three Years
Eckoh announces that it has extended its contract with Whitbread plc, to provide a range of services for Premier Inn’s contact centre operations.

Eckoh Urges Businesses to Take Contact Centre Customer Data Seriously

Monday, 30 January 2017 Insight, PCI DSS Compliance

Eckoh Urges Businesses to Take Contact Centre Customer Data Seriously
Eckoh was appalled, but not surprised to hear of the recent leak of sensitive audio customer data in the US.

Flourishing Capita Partnership Secures Contract with Leading UK Mobile Operator

Wednesday, 25 January 2017 Product & Partners, Wins-Renewals

Flourishing Capita Partnership Secures Contract with Leading UK Mobile Operator
Eckoh announces that it has secured a significant new four-year contract with its UK channel partner, Capita Customer Management (“Capita”).

Eckoh Win PCI Excellence Award for Secure Payment Solution

Tuesday, 24 January 2017 Awards & IP, PCI DSS Compliance

Eckoh Win PCI Excellence Award for Secure Payment Solution
Eckoh has won a PCI Excellence Award at the inaugural 2017 awards programme for CallGuard, Eckoh's patented payment technology.

Eckoh's Interim Results ending Sept 2016

Tuesday, 29 November 2016 Financial Results

Eckoh's Interim Results ending Sept 2016
Eckoh has released its results for the six months ending 30 September 2016. It shows a period of significant revenue growth.

Eckoh and Hillarys Scoop Retail Systems Award

Friday, 04 November 2016 Awards & IP, PCI DSS Compliance

Eckoh and Hillarys Scoop Retail Systems Award
The Eckoh team is celebrating with its client Hillarys as we picked up the best ‘Security/Anti-fraud Initiative’ at the Retail Systems Award 2016.

Eckoh Makes Major Headway in the US with Brand Leaders

Monday, 24 October 2016 PCI DSS Compliance, Wins-Renewals

Eckoh Makes Major Headway in the US with Brand Leaders
Eckoh is pleased to announce that it has recently secured three significant contracts in the US worth over $2.5m in total over the next three years.

World’s First Apple Pay Payment Performed via Telephone

Wednesday, 19 October 2016 Awards & IP, PCI DSS Compliance

World’s First Apple Pay Payment Performed via Telephone
Proof of concept from Eckoh and Worldpay extends mobile payments to new channels

allpay Selects Eckoh to Secure Telephone Payments

Friday, 14 October 2016 Wins-Renewals

allpay Selects Eckoh to Secure Telephone Payments
Public sector bill payment services provider, allpay has chosen Eckoh to secure customer payments made over the telephone. In addition, allpay and Eckoh have entered into a partnership that will resell CallGuard to allpay’s clients.

Eckoh's 2016 Full Year Results

Monday, 26 September 2016 Financial Results

Eckoh's 2016 Full Year Results
Eckoh is delighted to share news of another successful period of double digit revenue and margin growth, for the year ended 31 March 2016.

Updated Distributor Agreement with West Corporation

Monday, 26 September 2016 Product & Partners

Updated Distributor Agreement with West Corporation
Eckoh has entered into an updated three-year US distributor agreement with West Corporation (West).

Thames Water Selects Eckoh to Secure Phone Payments

Monday, 26 September 2016 Product & Partners, Wins-Renewals

Thames Water Selects Eckoh to Secure Phone Payments
Eckoh has been awarded a contract to provide a range of hosted secure payment services to Thames Water.

Children's Healthcare of Atlanta Select Eckoh's Tokenisation

Monday, 26 September 2016 PCI DSS Compliance, Product & Partners

Children's Healthcare of Atlanta Select Eckoh's Tokenisation
Eckoh's US division has secured a new five year contract to provide secure payment services to Children’s Healthcare of Atlanta (“Children’s”).
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Eckoh's Hosted #IVR solution delivers Self-Service customer engagement tools across phone, web, mobile app and #chatbot. We also offer a Visual IVR solution to transforms customer smartphone engagement through additional visual information and prompts. bit.ly/2x9tFxL
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When your #KnowledgeBase is used by a customer, they can use their own words to find answers to their questions without having to speak directly to an agent. It learns from usage, so it presents trending themes to match user searches or channel choice. bit.ly/2Ek8VHv

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