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Latest news and announcements

Eckoh to Strengthen the Co-operative Group's Payment Security

Monday, 26 September 2016 PCI DSS Compliance, Product & Partners, Wins-Renewals

Eckoh to Strengthen the Co-operative Group's Payment Security
Eckoh announced today that it has been selected by The Co-operative Group to provide its secure payment solution, CallGuard. CallGuard will be implemented throughout The Co-operative Group’s contact centres in its Electrical, Legal Services, Group Finance and Funeralcare divisions.

New Five-Year Agreement with Capita and New Contract Win

Monday, 26 September 2016 Product & Partners, Wins-Renewals

New Five-Year Agreement with Capita and New Contract Win
Eckoh signs significant new five-year contract with Capita to provide telephony services to a leading UK transport organisation.

Eckoh's Final Year Results - 2015

Monday, 26 September 2016 Financial Results

Eckoh's Final Year Results - 2015
Second successive year of double-digit growth achieved. Eckoh is pleased to announce its final results for the year ended 31 March 2015.

Eckoh's CallGuard Secures Screwfix Contact Centre Payments

Monday, 26 September 2016 PCI DSS Compliance, Wins-Renewals

Eckoh's CallGuard Secures Screwfix Contact Centre Payments
Eckoh has won a new three year contract with Kingfisher IT Services (KITS) to provide its card payment service, CallGuard, for its Screwfix contact centre.

Contract Wins and Renewals Update March 2015

Monday, 26 September 2016 Wins-Renewals

Contract Wins and Renewals Update March 2015
Eckoh has performed particularly strongly in the final quarter of the fiscal year, with six new contracts and additional contracts with two existing customers.

Four Year Customer Services Contract with Transport for London

Monday, 26 September 2016 Product & Partners, Wins-Renewals

Four Year Customer Services Contract with Transport for London
Eckoh announces today that it has won a new four year agreement with Transport for London (“TfL”), to manage all of their inbound telephony requirements.

Christmas Gifts for Keech Hospice Kids

Monday, 26 September 2016

Christmas Gifts for Keech Hospice Kids
Eckoh got into the Christmas spirit recently by holding a Christmas jumper event to raise money and buy gifts for the children in the care of Keech Hospice.

New Three Year Deal with Cooperative Response Center Inc.

Monday, 26 September 2016 Wins-Renewals

New Three Year Deal with Cooperative Response Center Inc.
Eckoh confirms today that its new US business continues to gather sales momentum.

Eckoh Signs New Agreement and Extends Offering with Tenpin

Monday, 26 September 2016 Wins-Renewals

Eckoh Signs New Agreement and Extends Offering with Tenpin
Eckoh announces that it has secured a new three year agreement with Tenpin Ltd, a leading operator of bowling and family entertainment centres across the UK.

Eckoh Granted Patent for CallGuard Payments Technology

Friday, 23 September 2016 Awards & IP, PCI DSS Compliance

Eckoh Granted Patent for CallGuard Payments Technology
Effective from the 11th June 2014, Eckoh has been granted patent (No. 2478916) for the transaction security method and system that underpins its innovative CallGuard product.

Financial Results for Year Ended March 2014

Friday, 23 September 2016 Financial Results

Financial Results for Year Ended March 2014
Eckoh is pleased to announce its final results for the year ended 31 March 2014.

Strong Contract Momentum

Friday, 23 September 2016 Product & Partners, Wins-Renewals

Strong Contract Momentum
We are pleased to announce further progress made since the half year results in November 2013. Two new three-year contracts have been secured and three significant clients have renewed their existing contracts.

New Customer Engagement Services with Acquisition of Klick2Contact

Wednesday, 20 July 2016 Acquisitions, Engagement

New Customer Engagement Services with Acquisition of Klick2Contact
Eckoh is delighted to announce the acquisition of Klick2Contact EU Ltd (“K2C”), which specialises in live web help and Omni-channel customer engagement services.

Eckoh Wins Two Significant US Contracts

Thursday, 02 June 2016 Wins-Renewals

Eckoh Wins Two Significant US Contracts
Eckoh's wholly owned subsidiary, Eckoh US, has signed two significant contracts, worth an estimated $7m in aggregate over their three-year terms.

Eckoh Granted Key UK Patent for Securing Customer Data

Tuesday, 15 March 2016 Awards & IP, PCI DSS Compliance

Eckoh Granted Key UK Patent for Securing Customer Data
Eckoh today announces that it has been granted a UK patent covering its tokenisation based technology that protects organisations from being exposed to sensitive customer data.
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Tweets by @Eckoh

Eckoh (@Eckoh)

Eckoh (@Eckoh)

In the fourth part of our 'Contact centre of the future' series, Ashley Burton, Head of Product at Eckoh, reveals how customers will make purchases via the Contact Centre in our latest blog. Click the link and find out more.. eckoh.com/resources/blog… #payments
Eckoh (@Eckoh)

Eckoh (@Eckoh)

In the third part of our 'Contact centre of the future' series, Ashley Burton, Head of Product at Eckoh, reveals what you need to know about the Contact Centre Managers of the future in our latest blog. Click the link and find out more.. eckoh.com/resources/blog… #contactcentre

Eckoh (@Eckoh)

Join us today for a joint 20-minute webinar introducing our new Pay by Bank app with @Mastercard. Sign up and find out about the new way for customers to pay without using their card. Thurs 30 Jan 2020 @ 14:00 GMT. Follow the link and sign up insights.eckoh.com/acton/media/63… #PCIDSS

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