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News

Latest news and announcements

Engagement

Eckoh chooses Herts Young Homeless as Christmas Charity 2019

Tuesday, 12 November 2019 Engagement

Eckoh chooses Herts Young Homeless as Christmas Charity 2019
Christmas Charity Appeal to support local, vulnerable people

Vue Entertainment Retain Eckoh to Deliver Omnichannel Solution

Monday, 03 December 2018 Engagement, PCI DSS Compliance, Wins-Renewals

Vue Entertainment Retain Eckoh to Deliver Omnichannel Solution
Eckoh announces it has signed a new contract with Vue Entertainment to transform their contact centre operation.

Best end-to-end Customer Engagement Provider 2018 award goes to Eckoh

Monday, 04 June 2018 Awards & IP, Engagement

Best end-to-end Customer Engagement Provider 2018 award goes to Eckoh
Eckoh wins the Best End-to-End Customer Engagement Provider award at the recent TMT Awards 2018.

Eckoh shortlisted for Call & Contact Centre Expo Award

Thursday, 15 March 2018 Awards & IP, Engagement

Eckoh shortlisted for Call & Contact Centre Expo Award
Eckoh plc has been named as a finalist in the Call & Contact Centre Expo Awards 2018 for Best Security Solution.

Ideal Shopping Enter New Contract For Omnichannel Experience

Monday, 26 September 2016 Engagement, PCI DSS Compliance, Product & Partners, Wins-Renewals

Ideal Shopping Enter New Contract For Omnichannel Experience
Eckoh has entered into a new five-year contract with Ideal Shopping Direct Ltd (“Ideal Shopping”).

New Customer Engagement Services with Acquisition of Klick2Contact

Wednesday, 20 July 2016 Acquisitions, Engagement

New Customer Engagement Services with Acquisition of Klick2Contact
Eckoh is delighted to announce the acquisition of Klick2Contact EU Ltd (“K2C”), which specialises in live web help and Omni-channel customer engagement services.

Tweets by @Eckoh

Eckoh (@Eckoh)

Eckoh (@Eckoh)

Check out our eGuide "Evolving your IVR into multi-channel customer engagement" for helpful advice on making your IVR an effective part of your customer experience. #CustomerExperience #CustomerService #contactcenter bit.ly/3cKIk6F
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Interactive quiz: Is your CX a winner or loser in the COVID-19 era? Four simple questions will help you find out, and show you what to do next. #contactcentre #CX #customerexperience #resiliency bit.ly/3bje2qM
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Eckoh wins a six-year Capita and TfL contract renewal worth £4m to provide services to the Congestion Charge as well as the new Ultra and Low Emissions Zone project. bit.ly/30UoGRo #securepayments #contactcentres

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