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Engagement

Best end-to-end Customer Engagement Provider 2018 award goes to Eckoh

Monday, 04 June 2018 Awards & IP, Engagement

Best end-to-end Customer Engagement Provider 2018 award goes to Eckoh
Eckoh wins the Best End-to-End Customer Engagement Provider award at the recent TMT Awards 2018.

Eckoh shortlisted for Call & Contact Centre Expo Award

Thursday, 15 March 2018 Awards & IP, Engagement

Eckoh shortlisted for Call & Contact Centre Expo Award
Eckoh plc has been named as a finalist in the Call & Contact Centre Expo Awards 2018 for Best Security Solution.

Ideal Shopping Enter New Contract For Omnichannel Experience

Monday, 26 September 2016 Engagement, PCI DSS Compliance, Product & Partners, Wins-Renewals

Ideal Shopping Enter New Contract For Omnichannel Experience
Eckoh has entered into a new five-year contract with Ideal Shopping Direct Ltd (“Ideal Shopping”).

New Customer Engagement Services with Acquisition of Klick2Contact

Wednesday, 20 July 2016 Acquisitions, Engagement

New Customer Engagement Services with Acquisition of Klick2Contact
Eckoh is delighted to announce the acquisition of Klick2Contact EU Ltd (“K2C”), which specialises in live web help and Omni-channel customer engagement services.

Vue Entertainment Retain Eckoh to Deliver Omnichannel Solution

Monday, 03 December 2018 Engagement, PCI DSS Compliance, Wins-Renewals

Vue Entertainment Retain Eckoh to Deliver Omnichannel Solution
Eckoh announces it has signed a new contract with Vue Entertainment to transform their contact centre operation.

Tweets by @Eckoh

Eckoh (@Eckoh)

Eckoh (@Eckoh)

We were able to help Hayes Garden World increase conversion rates and optimise their customer service by providing them with our Call-Back and Co-Browsing solutions. With online sales increasing by 13%, they were very pleased with the results. Read more: bit.ly/2thqO3J
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Some companies have chosen not to migrate from their legacy Aspect® solutions over to the cloud, but this does not mean having to miss out on proper support. Eckoh offers affordable expert third-party support for your legacy #Aspect® systems: bit.ly/2EEVToD
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Final day of #BIBA2019! Come and visit us at stand C83. We would love to share insights and knowledge with you around secure payment solutions and call recording. #paymentsolutions

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