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Insight

De-scoping your contact centre. What vendors won’t tell you

Monday, 11 March 2019 Insight, PCI DSS Compliance

De-scoping your contact centre. What vendors won’t tell you
How many customer payment channels do you have today? Securing all of them to PCI DSS standards can sometimes prove tricky.

Eckoh insight to PCI DSS Protecting Telephone-Based Payment Card Data

Thursday, 29 November 2018 Insight, PCI DSS Compliance

Eckoh insight to PCI DSS Protecting Telephone-Based Payment Card Data
Cam Ross, Director of Payments Strategy at Eckoh welcomes the publication of this updated guidance document.

Eckoh Urges Businesses to Take Contact Centre Customer Data Seriously

Monday, 30 January 2017 Insight, PCI DSS Compliance

Eckoh Urges Businesses to Take Contact Centre Customer Data Seriously
Eckoh was appalled, but not surprised to hear of the recent leak of sensitive audio customer data in the US.

Tweets by @Eckoh

Eckoh (@Eckoh)

Eckoh (@Eckoh)

Eckoh is urging UK companies to take security seriously in their contact centres when adapting their home-working and office working routines as the lockdown is eased. eckoh.com/resources/news… #contactcentre #remoteworking

Eckoh (@Eckoh)

RT @UKCCForum: Just 2 hours to go! Its not too late to join our FREE webinar today! Register your place now! ‘Risks and rewards of contact…
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Maintaining payment security in these difficult times can be very challenging. If you're looking to enable your contact centre agents to take payments securely from home or remote locations, then CallGuard Remote is the choice for you. eckoh.com/secure-payment… #paymentsecurity

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