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De-scoping your contact centre. What vendors won’t tell you

Monday, 11 March 2019 Insight, PCI DSS Compliance

De-scoping your contact centre. What vendors won’t tell you
How many customer payment channels do you have today? Securing all of them to PCI DSS standards can sometimes prove tricky.

Eckoh insight to PCI DSS Protecting Telephone-Based Payment Card Data

Thursday, 29 November 2018 Insight, PCI DSS Compliance

Eckoh insight to PCI DSS Protecting Telephone-Based Payment Card Data
Cam Ross, Director of Payments Strategy at Eckoh welcomes the publication of this updated guidance document.

Eckoh Urges Businesses to Take Contact Centre Customer Data Seriously

Monday, 30 January 2017 Insight, PCI DSS Compliance

Eckoh Urges Businesses to Take Contact Centre Customer Data Seriously
Eckoh was appalled, but not surprised to hear of the recent leak of sensitive audio customer data in the US.

Tweets by @Eckoh

Eckoh (@Eckoh)

Eckoh (@Eckoh)

We were able to help Hayes Garden World increase conversion rates and optimise their customer service by providing them with our Call-Back and Co-Browsing solutions. With online sales increasing by 13%, they were very pleased with the results. Read more: bit.ly/2thqO3J
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Some companies have chosen not to migrate from their legacy Aspect® solutions over to the cloud, but this does not mean having to miss out on proper support. Eckoh offers affordable expert third-party support for your legacy #Aspect® systems: bit.ly/2EEVToD
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Final day of #BIBA2019! Come and visit us at stand C83. We would love to share insights and knowledge with you around secure payment solutions and call recording. #paymentsolutions

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