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Insight

De-scoping your contact centre. What vendors won’t tell you

Monday, 11 March 2019 Insight, PCI DSS Compliance

De-scoping your contact centre. What vendors won’t tell you
How many customer payment channels do you have today? Securing all of them to PCI DSS standards can sometimes prove tricky.

Eckoh insight to PCI DSS Protecting Telephone-Based Payment Card Data

Thursday, 29 November 2018 Insight, PCI DSS Compliance

Eckoh insight to PCI DSS Protecting Telephone-Based Payment Card Data
Cam Ross, Director of Payments Strategy at Eckoh welcomes the publication of this updated guidance document.

Eckoh Urges Businesses to Take Contact Centre Customer Data Seriously

Monday, 30 January 2017 Insight, PCI DSS Compliance

Eckoh Urges Businesses to Take Contact Centre Customer Data Seriously
Eckoh was appalled, but not surprised to hear of the recent leak of sensitive audio customer data in the US.

Tweets by @Eckoh

Eckoh (@Eckoh)

Eckoh (@Eckoh)

Is your contact centre protecting customer card data with expensive sticking plasters? If so, then don't be surprised if fraudsters tear through. You'll need a radical rethink to stop criminals. Read more: bit.ly/34BFL2m #PCIDSS #contactcentre
Eckoh (@Eckoh)

Eckoh (@Eckoh)

It's the week of the 2019 North America Community Meeting! You'll be able to find us exhibiting at booth #6 at the Vancouver Convention Center West, on September 17- 19th. #PCISSC #SecurePaymentSolutions events.pcisecuritystandards.org/vancouver-2019/
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Today your customer comes into contact with your business in new and exciting ways, which challenges how you provide good customer service. With Eckoh's Experience Portal, you can deploy #chatbots, #selfservice, automated payments, messaging and more: bit.ly/2JcdlSq

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