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Latest news and announcements

Wins-Renewals

allpay Selects Eckoh to Secure Telephone Payments

Friday, 14 October 2016 Wins-Renewals

allpay Selects Eckoh to Secure Telephone Payments
Public sector bill payment services provider, allpay has chosen Eckoh to secure customer payments made over the telephone. In addition, allpay and Eckoh have entered into a partnership that will resell CallGuard to allpay’s clients.

Thames Water Selects Eckoh to Secure Phone Payments

Monday, 26 September 2016 Product & Partners, Wins-Renewals

Thames Water Selects Eckoh to Secure Phone Payments
Eckoh has been awarded a contract to provide a range of hosted secure payment services to Thames Water.

Ideal Shopping Enter New Contract For Omnichannel Experience

Monday, 26 September 2016 Engagement, PCI DSS Compliance, Product & Partners, Wins-Renewals

Ideal Shopping Enter New Contract For Omnichannel Experience
Eckoh has entered into a new five-year contract with Ideal Shopping Direct Ltd (“Ideal Shopping”).

Eckoh to Strengthen the Co-operative Group's Payment Security

Monday, 26 September 2016 PCI DSS Compliance, Product & Partners, Wins-Renewals

Eckoh to Strengthen the Co-operative Group's Payment Security
Eckoh announced today that it has been selected by The Co-operative Group to provide its secure payment solution, CallGuard. CallGuard will be implemented throughout The Co-operative Group’s contact centres in its Electrical, Legal Services, Group Finance and Funeralcare divisions.

New Five-Year Agreement with Capita and New Contract Win

Monday, 26 September 2016 Product & Partners, Wins-Renewals

New Five-Year Agreement with Capita and New Contract Win
Eckoh signs significant new five-year contract with Capita to provide telephony services to a leading UK transport organisation.

Eckoh's CallGuard Secures Screwfix Contact Centre Payments

Monday, 26 September 2016 PCI DSS Compliance, Wins-Renewals

Eckoh's CallGuard Secures Screwfix Contact Centre Payments
Eckoh has won a new three year contract with Kingfisher IT Services (KITS) to provide its card payment service, CallGuard, for its Screwfix contact centre.

Contract Wins and Renewals Update March 2015

Monday, 26 September 2016 Wins-Renewals

Contract Wins and Renewals Update March 2015
Eckoh has performed particularly strongly in the final quarter of the fiscal year, with six new contracts and additional contracts with two existing customers.

Four Year Customer Services Contract with Transport for London

Monday, 26 September 2016 Product & Partners, Wins-Renewals

Four Year Customer Services Contract with Transport for London
Eckoh announces today that it has won a new four year agreement with Transport for London (“TfL”), to manage all of their inbound telephony requirements.

New Three Year Deal with Cooperative Response Center Inc.

Monday, 26 September 2016 Wins-Renewals

New Three Year Deal with Cooperative Response Center Inc.
Eckoh confirms today that its new US business continues to gather sales momentum.

Eckoh Signs New Agreement and Extends Offering with Tenpin

Monday, 26 September 2016 Wins-Renewals

Eckoh Signs New Agreement and Extends Offering with Tenpin
Eckoh announces that it has secured a new three year agreement with Tenpin Ltd, a leading operator of bowling and family entertainment centres across the UK.

Strong Contract Momentum

Friday, 23 September 2016 Product & Partners, Wins-Renewals

Strong Contract Momentum
We are pleased to announce further progress made since the half year results in November 2013. Two new three-year contracts have been secured and three significant clients have renewed their existing contracts.

Eckoh Wins Two Significant US Contracts

Thursday, 02 June 2016 Wins-Renewals

Eckoh Wins Two Significant US Contracts
Eckoh's wholly owned subsidiary, Eckoh US, has signed two significant contracts, worth an estimated $7m in aggregate over their three-year terms.

Eckoh Extends Global Reach with Four-Year Partnership Contract

Monday, 15 February 2016 Product & Partners, Wins-Renewals

Eckoh Extends Global Reach with Four-Year Partnership Contract
Eckoh announces that it has signed a new four-year, multi-million pound global procurement contract with an existing Eckoh client, a leading global financial services company.

Eckoh Secures New Clients in the UK and US

Wednesday, 20 January 2016 Product & Partners, Wins-Renewals

Eckoh Secures New Clients in the UK and US
Eckoh, the global provider of secure payment products and customer contact solutions, is pleased to announce further progress in securing new clients, both in the UK and USA, and in particular, the first contract secured via its partnership with West Corporation (“West”) in the USA.

$2m contract secured by PSS with Global Communications Company

Tuesday, 24 November 2015 Wins-Renewals

$2m contract secured by PSS with Global Communications Company
Eckoh is pleased to announce that its recently acquired subsidiary PSS Help has been selected to provide an Agent Desktop solution in the USA.
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Ineffective solutions could be wasting your time and money. What are these ineffective solutions and what can you do to fully de-scope your contact centre. Read the latest blog and find out how to prevent the risk of fraud and the impact of data breaches. eckoh.com/resources/blog…
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In the fourth part of our 'Contact centre of the future' series, Ashley Burton, Head of Product at Eckoh, reveals how customers will make purchases via the Contact Centre in our latest blog. Click the link and find out more.. eckoh.com/resources/blog… #payments
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Eckoh (@Eckoh)

In the third part of our 'Contact centre of the future' series, Ashley Burton, Head of Product at Eckoh, reveals what you need to know about the Contact Centre Managers of the future in our latest blog. Click the link and find out more.. eckoh.com/resources/blog… #contactcentre

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