News

Latest news and announcements

Secure Payments in Web Chat wins a Bronze medal for Eckoh

Tuesday, 29 October 2019 Awards & IP, PCI DSS Compliance

Secure Payments in Web Chat wins a Bronze medal for Eckoh
Eckoh’s PCI DSS compliant contact centre wins for Best Use of Technology in the UKCCF Awards 2019

PCI DSS version 4 release coincides with Eckoh’s compliance anniversary

Wednesday, 23 October 2019 Awards & IP, PCI DSS Compliance

PCI DSS version 4 release coincides with Eckoh’s compliance anniversary
Eckoh marks a decade of PCI DSS compliance as major changes to DSS are announced.

Eckoh nominated as a Contact Center World Industry Champion

Wednesday, 04 September 2019 Awards & IP

Eckoh nominated as a Contact Center World Industry Champion
Vote for Eckoh and recognise it's leading position in the sector

Eckoh’s Award Winning Streak Continues

Thursday, 22 August 2019 Awards & IP, PCI DSS Compliance

Eckoh’s Award Winning Streak Continues
Eckoh shortlisted for Risk Management and Credit & Collection Awards

Significant US Contract Win

Monday, 01 July 2019 Wins-Renewals

Significant US Contract Win
Three-year Coral contract worth $3.8m

Eckoh and Ideal Shopping at the Retail Systems Awards ceremony

Friday, 28 June 2019 Awards & IP

Eckoh and Ideal Shopping at the Retail Systems Awards ceremony
Eckoh and Ideal Shopping join leading retail organizations to celebrate the positive impact technology is making on customer engagement

Quality and Security Standards renewed for Eckoh

Tuesday, 28 May 2019 Awards & IP

Quality and Security Standards renewed for Eckoh
Eckoh have achieved re-certification to the ISO 9001 and ISO 27001 Standards

Best Contact Center Solution Judges' Award goes to Eckoh's CallGuard

Friday, 24 May 2019 Awards & IP, PCI DSS Compliance

Best Contact Center Solution Judges' Award goes to Eckoh's CallGuard
Eckoh wins the Judges' Award for the Best Contact Center Solution at the annual Card Not Present (‘CNP’) Awards 2019.

Eckoh and Ideal Shopping Direct Shortlisted for Retail Systems Award

Tuesday, 09 April 2019 Awards & IP, Products & Partners

Eckoh and Ideal Shopping Direct Shortlisted for Retail Systems Award
Eckoh and Ideal Shopping’s customer engagement partnership is recognised for the Multi-Channel Solution of the Year at the 2019 Retail Systems Awards

allpay and Eckoh celebrate the success of their syndicated PCI DSS payment solution

Tuesday, 09 April 2019 PCI DSS Compliance, Products & Partners

allpay and Eckoh celebrate the success of their syndicated PCI DSS payment solution
Eckoh and its partner, allpay, have been marking the success of another new syndicate member for its Call Masking secure payment solution – CallGuard.

Digital Transformation for the Insurance sector at BIBA 2019 stand C83

Monday, 08 April 2019 Engagement

Digital Transformation for the Insurance sector at BIBA 2019 stand C83
Eckoh Experience Portal enables digital transformation for the Insurance sector

De-scoping your contact center - what vendors won't tell you

Monday, 11 March 2019 PCI DSS Compliance

De-scoping your contact center - what vendors won't tell you
How many customer payment channels do you have today? Securing all of them to PCI DSS standards can sometimes prove tricky.

Two new US patents to be granted

Monday, 11 March 2019 Awards & IP

Two new US patents to be granted
Further validation of Eckoh’s continued innovation in contact center technology

Strong Contract Momentum Continues

Monday, 04 March 2019 Wins-Renewals

Strong Contract Momentum Continues
Eckoh continues to experience strong contract momentum, with more than $13.25m in contract value secured since the half year (30th September 2018).

Two PCI Excellence Awards for Eckoh in 2019 for PCI DSS and Innovation

Friday, 25 January 2019 Awards & IP

Two PCI Excellence Awards for Eckoh in 2019 for PCI DSS and Innovation
For the first time, the Awards included two categories. A PCI DSS/GDPR and a Payment Security & Innovation Award, with Eckoh being named a winner in both.

Vue Entertainment Retain Eckoh to Deliver Omnichannel Customer Engagement Solution

Friday, 21 December 2018 Wins-Renewals

Vue Entertainment Retain Eckoh to Deliver Omnichannel Customer Engagement Solution
Eckoh announces it has signed a new contract with Vue Entertainment to transform their contact center operation.

Eckoh insight to PCI SSC Protecting Telephone-Based Payment Card Data

Thursday, 29 November 2018 PCI DSS Compliance

Eckoh insight to PCI SSC Protecting Telephone-Based Payment Card Data
Cam Ross, Director of Payments Strategy at Eckoh welcomes the publication of this updated guidance document.

Peninsula Group choose Eckoh CallGuard for securing payments

Wednesday, 24 October 2018 Wins-Renewals

Peninsula Group choose Eckoh CallGuard for securing payments
Eckoh has won a contract with the Peninsula Group (Peninsula) to provide CallGuard to secure their contact center payments.

Eckoh makes global secure payment available to contact centers via the NICE inContact CXexchange marketplace

Friday, 19 October 2018 Products & Partners

Eckoh makes global secure payment available to contact centers via the NICE inContact CXexchange marketplace
Eckoh has joined the NICE inContact DEVone program to help contact centers make customer payments more secure and compliant.
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