Blog

New authentication technology by Eckoh reduces identity fraud in contact centers.

17 Nov 2021

Eckoh's new technology seeks to address the fraud problem while saving time and increasing security.

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Is Pause-and-Resume Effective as a PCI Compliance Strategy?

21 Oct 2021

No it isn't, but good news! There's a better way.

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Why payment data in the cloud means risk as well as complexity

30 Jun 2021

When considering migrating to the cloud, is the security and compliance around data getting enough attention?

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Shifting from six to eight-digit BINS

21 Jun 2021

The forthcoming BIN range changes - your questions answered

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Why the digital transformation roadmap has changed for Utilities

18 May 2021

Moving forward, what's needed for utility companies to realize the opportunities?

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Why CX is now business-critical for insurers

11 Mar 2021

What are the CX priorities for insurers – as the sector emerges from a period of dramatic change and searches for better ways of operating?

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How to combine crowd-pleasing payment services with rock-solid security

12 Nov 2020

3 steps to balancing payment security and great customer experience

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Winning, losing & regaining customers in the COVID-19 era

2 Sep 2020

What was the impact on your customer journey?

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Remote working for contact centers: Critical next steps, beyond the crisis

1 Jul 2020

Remote working - is here to stay. How to make sure security is not compromised

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9 things that bug you about PCI DSS compliance

19 Jun 2020

Compliance with the Payment Card Industry Data Security Standard (PCI DSS) helps companies to demonstrate they can process card payments securely and reduce card fraud.

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