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The latest thinking from Eckoh

“We’re PCI DSS compliant!” Maybe, but are you still at risk?

Wednesday, 04 November 2015 PCI DSS compliance

“We’re PCI DSS compliant!” Maybe, but are you still at risk?
When questioned if their payment data is secure, a common merchant response is: “We are PCI DSS Compliant”. However, data breaches continue to make headlines.

Seven questions to ask when outsourcing your contact centre payments

Wednesday, 04 November 2015 PCI DSS compliance

Seven questions to ask when outsourcing your contact centre payments
If you take contact centre payments, you will most likely be looking for ways to protect your customers’ data and achieving PCI compliance.

Pause and Resume – How secure is it?

Monday, 02 November 2015 PCI DSS compliance

Pause and Resume – How secure is it?
Payment card fraud is rising by an alarming rate, especially where the cardholder isn’t present for the transactions. As a result, merchants are under increasing pressure to secure their payment channels.

What’s in a number? Tokenisation

Monday, 02 November 2015 PCI DSS compliance

What’s in a number? Tokenisation
Recently, Visa Europe launched its Private BIN (Bank Identification Numbers) range for organisations that want to create internal identifiers. These have the same format as Visa Primary Account Numbers (PANs) but will never be used in the ‘real world’. There are three main reasons to do this:
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Eckoh can help you fix problems with your #Avaya systems, and can also take the lead in resolving issues with integrated components, such as Web Services/CTI/ PBX. Come to Eckoh for cost-effective expert Avaya support: bit.ly/2VO3B9x #contactcentres
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Eckoh has been shortlisted for the Best Use of Technology in Risk Management in The 2019 Risk Management Awards, as well as being announced as a Finalist for The Credit & Collections Technology Award 2019. For more information, please visit: eckoh.com/resources/news…
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Whether you already offer Web Chat or would like to add Web Chat to your website, why not advance your customer engagement even further by offering secure payment within the chat session with Eckoh's ChatGuard? Find out more: bit.ly/2LJYrXY #securepayments

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