Latest Blog Items
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Tuesday, 13 August 2019 Is your PCI DSS strategy killing your agility?
Contact centres must protect customer card data — but the wrong PCI DSS strategy can hold back your business. Sometimes, only a security rethink will give you the freedom to thrive. -
Tuesday, 30 July 2019 PCI DSS - are you playing whack-a-mole and losing badly?
Is your contact centre protecting customer card data with expensive sticking plasters? If so, then don't be surprised if fraudsters tear through. You'll need a radical rethink to stop criminals. -
Thursday, 11 July 2019 Contact centre safe from fraud? Think again
Contact centre crime is on the rise — but the big scandal is the time and money being wasted on tackling it the wrong way. Put simply, organisations need a new strategy, fast.
Tweets by @Eckoh
Eckoh (@Eckoh)
Eckoh can help you fix problems with your #Avaya systems, and can also take the
lead in resolving issues with integrated components, such as Web Services/CTI/
PBX.
Come to Eckoh for cost-effective expert Avaya support:
bit.ly/2VO3B9x
#contactcentres
Eckoh (@Eckoh)
Eckoh has been shortlisted for the Best Use of Technology in Risk Management in The 2019 Risk Management Awards, as well as being announced as a Finalist for The Credit & Collections Technology Award 2019.
For more information, please visit: eckoh.com/resources/news…
Eckoh (@Eckoh)
Whether you already offer Web Chat or would like to add Web Chat to your website, why not advance your customer engagement even further by offering secure payment within the chat session with Eckoh's ChatGuard?
Find out more: bit.ly/2LJYrXY
#securepayments
