Firmly established motor insurer provider chooses Eckoh Experience Portal to improve agent and customer experience.
A private utility company responsible for the public water supply and wastewater treatment in Greater London and the UK.
Major UK Banking Group Extending the life of contact centre technology and ensure business as usual
Major UK banking group covering several brands, seeks to maximise ROI on technology investment.
Laya Healthcare is the largest private health insurer in Ireland with over 500k members and 90m customers.
Global travel organisation, based in Miami, operating one of the largest cruise fleets in the world, with a UK contact centre.
Retailer Beauty-Cosmetics Using Web Chat to significantly improve customer experience and ease pressure of agents.
Global cosmetics and beauty business seeking to increase engagement.