Latest Blog Items
Tuesday, 31 March 2020 Making friends with ChatbotsIt's suggested that we make friends with Chatbots because they never sleep. What else could they help you with?
Tuesday, 24 March 2020 Challenge #7: Saving customers from IVR maze miseryAre customers calling your contact centre, navigating your IVR and ending up in the wrong place? If so, there's a fast way to solve the problem painlessly.
Monday, 23 March 2020 Can compliance be a catalyst for transformation?In our latest webinar, Ashley Burton, Eckoh’s Head of Product, interprets the theme of ‘time to think bigger’ from a customer perspective and asks the question ‘can compliance be a catalyst for transformation?