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PCI DSS compliance

Combatting fraud in the contact centre – top tips

Wednesday, 29 August 2018 PCI DSS compliance

Combatting fraud in the contact centre – top tips
CNP crime is still predicted to rise continuously so it's important not to get complacent as there are still traps that criminals are just waiting to exploit.

BCBS companies lead way in medical data breach battle

Thursday, 23 August 2018 PCI DSS compliance

BCBS companies lead way in medical data breach battle
Healthcare identity theft and fraud is a fast-growing threat in the US, but some insurance organisations are getting the diagnosis spot on and the remedy is working.

PCI DSS: What's the cost of DIY compliance vs de-scoping?

Tuesday, 05 June 2018 PCI DSS compliance

PCI DSS: What's the cost of DIY compliance vs de-scoping?
Tackling PCI DSS compliance can feel like you're battling with hydra from Greek mythology ... the moment you think you’re making progress, the monster grows another head. So, is it time to hand the job to someone with more firepower?

PCI DSS: The thrills, perils and costs of DIY compliance

Wednesday, 16 May 2018 PCI DSS compliance

PCI DSS: The thrills, perils and costs of DIY compliance
Card payment fraud is rising — and merchants need to safeguard the way they process, store and transmit cardholder data. But should PCI DSS compliance be something you tackle on your own?

PCI DSS: What's the cost of doing nothing?

Wednesday, 11 April 2018 PCI DSS compliance

PCI DSS: What's the cost of doing nothing?
Most of us hate petty rules and red tape, and if there’s no penalty for non-compliance we tend to turn a blind eye. But is PCI DSS something that merchants can ignore — or does neglect come at a devastating price?

Travel agents - how to turn a PCI DSS headache to your advantage

Tuesday, 13 March 2018 PCI DSS compliance, Travel-Leisure

Travel agents - how to turn a PCI DSS headache to your advantage
While some travel agents will be dreading the arrival of new card payment rules in March, others will be looking forward to a business boost. So why all the smiles?

PCI DSS: What's the cost of doing nothing?

Wednesday, 14 February 2018 PCI DSS compliance

PCI DSS: What's the cost of doing nothing?
Most of us hate petty rules and red tape, and if there’s no penalty for non-compliance we tend to turn a blind eye. But is PCI DSS something that merchants can ignore — or does neglect come at a devastating price?

Travel agents: How to book your PCI DSS journey the easy way

Monday, 22 January 2018 PCI DSS compliance

Travel agents: How to book your PCI DSS journey the easy way
Travel agents are being forced to embark on a vital journey — to PCI DSS compliance. But the question is: Do you want a first-class experience or a risky, white-knuckle ride?

Travel agents: Why card payment rules could leave you out in the cold

Tuesday, 09 January 2018 PCI DSS compliance, Travel-Leisure

Travel agents: Why card payment rules could leave you out in the cold
A winter wind is howling through the travel industry — at exactly the time when travel agents want to be cashing in on summer bookings. So why the big chill?

Not yet convinced about PCI DSS compliance?

Thursday, 23 November 2017 PCI DSS compliance

Not yet convinced about PCI DSS compliance?
Recent survey commissioned by Eckoh and carried out by Contact Babel reveals some very interesting evidence that not all contact centres are complying with the PCI DSS.

Why what you say matters in contact centres

Monday, 30 October 2017 PCI DSS compliance

Why what you say matters in contact centres
Like so many things, the more we learn and evolve the more aspects emerge that reveal potentially dangerous or risky activities.

Seven global trends are combining to whip up a perfect security storm

Monday, 16 October 2017 PCI DSS compliance

Seven global trends are combining to whip up a perfect security storm
Why take secure payments more seriously today? After all, people have been paying for products using credit and debit cards for decades.

Top 10 facts about PCI Compliance that you need to know

Tuesday, 26 September 2017 PCI DSS compliance

Top 10 facts about PCI Compliance that you need to know
What do you need to prove you can handle card payments securely — a black belt, a Michelin star, an OBE or maybe even the Nobel prize for security? The correct answer is PCI DSS. But what does this security standard really mean?

Will crossing my fingers prevent CNP fraud?

Monday, 18 September 2017 PCI DSS compliance

Will crossing my fingers prevent CNP fraud?
What's stopping card-not-present (CNP) fraud from breaking out in your contact centre? Are you wearing a magical ring of invincibility, sporting those lucky socks or crossing your fingers? If you want real protection, then read on.

Why finance & banking face a new Wild West

Tuesday, 29 August 2017 PCI DSS compliance

Why finance & banking face a new Wild West
It's almost exactly 100 years since the last stagecoach robbery. Ever since, banks and thieves have been locked in a battle of wits. But today's tussles are being fought in a new Wild West — and the criminals often appear to be winning.
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