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The latest thinking from Eckoh

Retail

Back to the future with shopping catalogues

Wednesday, 21 March 2018 Experience Portal, Retail

Back to the future with shopping catalogues
Shopping catalogues have an illustrious past. But today's catalogue businesses could learn a lot from their early forerunners — because they knew exactly how to delight radically different groups of customers, all at the same time.

Five ways retailers are using technology for customer engagement

Tuesday, 15 August 2017 Engagement, Retail

Five ways retailers are using technology for customer engagement
With consumers driving channel choice you can’t afford to ignore any means of engagement but, at the same time, you’ve got to keep their data secure.

Retailers: Playing a high-risk game with customer trust?

Tuesday, 02 May 2017 PCI DSS compliance, Retail

Retailers: Playing a high-risk game with customer trust?
How would you feel if a trusted friend looked after your house for the weekend, only to leave the key under the doormat — and a passing thief ransacked your home? Unfortunately, there's a scenario playing out in the retail world that isn't so different.

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Home-working agents can still take secure payments. Eckoh is providing free consultative advice that can help you get up and running fast. We’re ready to help so get in touch. #heretohelp #contactcentre #remoteworking #PCIDSS eckoh.com/homeworking-so…
Eckoh (@Eckoh)

Eckoh (@Eckoh)

For free advice and guidance on how to maintain secure payment controls and PCI DSS compliance for remote/homeworking agents, contact us now. #contactcentre #remoteworking #homeworking #PCIDSS eckoh.com/homeworking-so…

Eckoh (@Eckoh)

Our latest webinar, by Ashley Burton, Eckoh’s Head of Product, interprets the theme of ‘time to think bigger’ from a customer perspective and asks the question ‘can compliance be a catalyst for transformation? Book your Webinar slot today! bit.ly/2wdUBj3

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