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Retail

Back to the future with shopping catalogues

Wednesday, 21 March 2018 Experience Portal, Retail

Back to the future with shopping catalogues
Shopping catalogues have an illustrious past. But today's catalogue businesses could learn a lot from their early forerunners — because they knew exactly how to delight radically different groups of customers, all at the same time.

Five ways retailers are using technology for customer engagement

Tuesday, 15 August 2017 Engagement, Retail

Five ways retailers are using technology for customer engagement
With consumers driving channel choice you can’t afford to ignore any means of engagement but, at the same time, you’ve got to keep their data secure.

Retailers: Playing a high-risk game with customer trust?

Tuesday, 02 May 2017 PCI DSS compliance, Retail

Retailers: Playing a high-risk game with customer trust?
How would you feel if a trusted friend looked after your house for the weekend, only to leave the key under the doormat — and a passing thief ransacked your home? Unfortunately, there's a scenario playing out in the retail world that isn't so different.

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Eckoh (@Eckoh)

Eckoh (@Eckoh)

We were able to help Hayes Garden World increase conversion rates and optimise their customer service by providing them with our Call-Back and Co-Browsing solutions. With online sales increasing by 13%, they were very pleased with the results. Read more: bit.ly/2thqO3J
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Some companies have chosen not to migrate from their legacy Aspect® solutions over to the cloud, but this does not mean having to miss out on proper support. Eckoh offers affordable expert third-party support for your legacy #Aspect® systems: bit.ly/2EEVToD
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Final day of #BIBA2019! Come and visit us at stand C83. We would love to share insights and knowledge with you around secure payment solutions and call recording. #paymentsolutions

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