Case Studies

Proving our solutions work

Bringing disparate systems together for real, tangible benefits to the bottom line

Major US Telecoms

Bringing disparate systems together for real, tangible benefits to the bottom line

A leading US telecoms business provides 3m customers with mobile, broadband, video and other communications services.

Major US Telecoms company

Major US Telecoms company

Major US Telecoms company

Protecting customer data, reducing business risk and achieving PCI DSS compliance by de-scoping their Card-not-Present transactions.

Flexibility and cost savings through third party contact center support

Mortgage-Asset Services Business

Flexibility and cost savings through third party contact center support

Florida-bases business providing residential and commercial mortgages and asset management services.

De-scoping the contact center to simplify PCI DSS compliance.

Motor Insurer

De-scoping the contact center to simplify PCI DSS compliance.

Motor only, broker only insurance business.

De-scoping the entire contact center to meet PCI DSS and ensure payment security

Pelican Business

De-scoping the entire contact center to meet PCI DSS and ensure payment security

Pelican Business Services is an award-winning provider of integrated business services.

The simplest secure payment solution to help small businesses around the world

Peninsula Group

The simplest secure payment solution to help small businesses around the world

A bsuiness services company with extended portfolio including HR, health and safet , insurance and employee wellbeing.

User friendly secure payment solutions for leading retailer

Pharmacy Retailer

User friendly secure payment solutions for leading retailer

The UK's leading pharmacy-led health and beauty retailer with 2,500 stores, online presence and one contact center.

Increasing sales and customer support with Web Chat

RED Driving School

Increasing sales and customer support with Web Chat

Largest UK driving school operating across the UK and responsible forhelping over 100,000 learner drivers to pass their test.

Securing payments and achieving PCI DSS compliance to secure customers' business

Regtransfers

Securing payments and achieving PCI DSS compliance to secure customers' business

A private business, selling registration plates while embracing digital channels to enhance and grow its business.

Using Web Chat to significantly improve customer experience and ease pressure of agents.

Retailer Beauty-Cosmetics

Using Web Chat to significantly improve customer experience and ease pressure of agents.

Global cosmetics and beauty business seeking to increase engagement.

Achieving and maintaining PCI DSS compliance and growth

Retailer of Flooring

Achieving and maintaining PCI DSS compliance and growth

Multi-channel retailer offering flooring and decorating products to consumer and trade customers.

Securing telephone payments with innovative audio tokenization

Target

Securing telephone payments with innovative audio tokenization

Target offers financial and administrative software services to the financial sector – specifically large insurance companies.

Improving agent efficiency with a unified desktop interface

Telecommunications business

Improving agent efficiency with a unified desktop interface

A simpler solution to unifying agent desktops to reduce admin and support costs while improvomg agent performance.

Securing agent payments for leading US telecoms business

Telecoms Provider US

Securing agent payments for leading US telecoms business

This Fortune 500 company is an American telecommunications company with HQ in Wisconsin and is the seventh-largest local exchange carrier in the U.S.

Enhancing payment security for the UK’s largest water company

Thames Water

Enhancing payment security for the UK’s largest water company

A private utility company responsible for the public water supply and wastewater treatment in Greater London and the UK.

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