Case Studies

Proving our solutions work

Secure payments and PCI DSS compliance for apparel retailer

Apparel Retailer

Secure payments and PCI DSS compliance for apparel retailer

Leading US retailer with a growing global market seeking to secure contact center payments and minimize risk. 

Secure payments without compromising award-winning customer service

Major UK DIY Retailer

Secure payments without compromising award-winning customer service

The UK’s largest Multi-Channel supplier of trade tools, workwear, plumbing and electrical essentials.

Securing agent payments for leading US telecoms business

Telecoms Provider US

Securing agent payments for leading US telecoms business

This Fortune 500 company is an American telecommunications company with HQ in Wisconsin and is the seventh-largest local exchange carrier in the U.S.

Securing contact center payments has enabled the business to grow

Foreign Exchange Business

Securing contact center payments has enabled the business to grow

A company, with two contact centers, provides foreign exchange services, prepaid credit cards and international payments.

Securing customer payments for global cruise passengers

Carnival UK

Securing customer payments for global cruise passengers
Securing customer payments for global cruise passengers

Global travel organization, based in Miami, operating one of the largest cruise fleets in the world, with a UK contact center.

Securing patients' personal and payment data when they’re most vulnerable

Children’s Hospital

Securing patients' personal and payment data when they’re most vulnerable

Large US hospital for children seeks to ensure they take their patients’ cardholder data as seriously as they do their health.

Securing payment and improving customer satisfaction for health insurer

Health Insurer Florida

Securing payment and improving customer satisfaction for health insurer

Leading health insurer with 8 million members in Florida.

Securing payments and achieving PCI DSS compliance to secure customers' business

Regtransfers

Securing payments and achieving PCI DSS compliance to secure customers' business

A private business, selling registration plates while embracing digital channels to enhance and grow its business.

Securing payments, achieving PCI DSS compliance and maximizing investment.

Large Financial Services Business

Securing payments, achieving PCI DSS compliance and maximizing investment.

Large US financial services business in Minneapolis, serving clients worldwide.

Securing telephone payments to support financial and customer service operations

Client Financial Services

Securing telephone payments to support financial and customer service operations

Financial services organization that also delivers customer service operations for its global clients.

Securing telephone payments with innovative audio tokenization

Target

Securing telephone payments with innovative audio tokenization

Target offers financial and administrative software services to the financial sector – specifically large insurance companies.

Taking the pressure off Ideal’s contact center operation with Omnichannel solutions

Ideal Shopping

Taking the pressure off Ideal’s contact center operation with Omnichannel solutions

Automated, secure payments plus Omnichannel solutions bring huge benefits

The simplest secure payment solution to help small businesses around the world

Peninsula Group

The simplest secure payment solution to help small businesses around the world

A bsuiness services company with extended portfolio including HR, health and safet , insurance and employee wellbeing.

User friendly secure payment solutions for leading retailer

Pharmacy Retailer

User friendly secure payment solutions for leading retailer

The UK's leading pharmacy-led health and beauty retailer with 2,500 stores, online presence and one contact center.

Using Web Chat to significantly improve customer experience and ease pressure of agents.

Retailer Beauty-Cosmetics

Using Web Chat to significantly improve customer experience and ease pressure of agents.

Global cosmetics and beauty business seeking to increase engagement.

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